I have had my black, knee length North Face coat for a while, and recently the zip broke. I went to the store to ask if they could help me get it fixed, and they gave me a new coat! I think this is excellent customer service! The assistant who helped me, Will was also fabulous and a great ambassador for the company.
June 2025
Visited The North Face store at Bellevue Square June 02, 2025 and found that the store is closed for remodel with no clear reopening date posted. Disappointing for a planned visit.
JY review
November 2024
Employees were nice but unknowledgeable. Store pretty picked over. No shoe selection at all. Sad that brick and mortar retail is being outpaced online.
