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“Ben in the ski shop is the best ski repairmen I have ever seen! He fixed up two pairs of skis for me, one of them being what I originally thought was past repairable. He was able to bring them back to life and they now ride like they are brand new! Super great customer service, super knowledgeable, and great communication. I will bring all my skis into sturtevants and request him for every repair and wax job I ever have to do going forward!”
“I had a great experience at Road Runner. Jason was extremely helpful and knowledgeable. He made my visit smooth and enjoyable. If you're looking for great service, I definitely recommend checking them out!”
“Joe was super helpful! I walked in knowing nothing about lacrosse. I presented my kid and mouthed “help! I’m just a mom looking for the best for her child!” And they just took care of him. Got him sized up and fitted for everything he needed to immediately fit in. They took their time helping us, and only things that we absolutely needed, as verified by us cutting the tags, putting the gear on and running into the field like we owned the place! ;) Highly recommend!”
“I bought a pair of shoes here about a year ago. They were very helpful in helping me pick out the right shoe type and size. I'll be returning again soon to buy another pair.”
“Drove over from Poulsbo after being frustrated by the big box stores. Best customer service experience I’ve ever had. Bought a Mizuno glove at the same price as online. Jim went the extra mile and did a little more breaking in on my son’s glove he had with him too. For Jim it’s all about helping kids and enjoying your job. Help out a tiny business in the era of online and no customer service! In my mind gloves especially are so personal you can’t buy one online, it has to be tried in person. I’m dropping my old mitt off for a re-lacing next. Cheers”
“I recently took the open water scuba course and the instructor Kyle was great. The ratio of master diver to students made me feel very safe and it was a supportive learning environment. The gear was in great shape, and I’m happy with my entire experience. Everyone was helpful and patient. I look forward to participating in more dives and continuing my education. Excellent customer service and welcoming staff!”
“I was helped by Leland. Super friendly and knowledgeable guy. He helped me find the perfect fit by bringing out multiple sizes for me and talked to me about the different shoes. I ended up leaving with a pair even more comfortable than the ones I came in for.”
“Anyone having issues with gift cards? This store issues old fashioned hard plastic rather an Electronic gift cards. This local branch won’t cancel a mislaid one, even though it can track to original transaction and seemingly can tell whether it has been used.”
“Big 5 is a great place to shop for a wide variety of sporting goods and outdoor equipment. My recent visit left me quite impressed with the store's extensive selection and overall shopping experience.
The store is well-organized, making it easy to navigate through the different sections. Whether you're looking for athletic apparel, footwear, camping gear, or fitness equipment, Big 5 has it all. I was particularly pleased with the variety of brands and products available, catering to both casual enthusiasts and serious athletes.
The staff at this location are friendly and helpful. They greeted me promptly upon entering and were readily available to assist with any questions I had. Their knowledge about the products and willingness to provide recommendations made my shopping experience smooth and enjoyable.
One of the highlights of shopping at Big 5 is their competitive pricing and frequent sales. I found some great deals on high-quality items, which made my visit even more worthwhile. The clearance section also offered some fantastic bargains, allowing me to get more value for my money.
The only reason I'm not giving a full five stars is that the store could benefit from a slightly larger inventory in certain categories. There were a few specific items I was looking for that were out of stock. However, the staff offered to check availability at other locations and online, which was helpful.
Overall, Big 5 Sporting Goods on Factoria Blvd provides a solid shopping experience for anyone in need of sporting goods and outdoor gear. With its wide selection, helpful staff, and great prices, it's a go-to spot for all your athletic and outdoor needs. I highly recommend it and will definitely be returning for future purchases!”
“I had a great first experience visiting North Face in Bellevue Square. Their store is big with a huge selection. I really like their windbreaker collection. Staff was Super Friendly during my visit. I like the store design and product placement as well. Overall had a great experience and highly recommend anyone looking to get new Northface clothing. Thank you and God Bless North Face Bellevue!”
9:30AM - 5:30PM
13107 NE 20th St #2, Bellevue
Sporting Goods
“I had a great experience with Rack N Road. Their exceptional service, valuable expertise, and top-quality products where key to finding the perfect fit for my vehicle, roof box, and related accessories. Installation was a breeze, thanks to the helpful guidance of their team. I’m very grateful for Jeff’s patience and knowledgeable insights in assisting me along the way. I would highly recommend Rack N Road for anyone seeking durable, elegant, and versatile car rack accessories.”
10AM - 9PM
575 Bellevue Way NE, Bellevue
Sporting Goods
“Had a super awesome experience, the employees are super knowledgeable about the jerseys regarding the size and style and new upcoming jerseys. The entire store was extremely clean and everything was reasonably priced. Shout out to Tim who was the best!!”
“I'm a new Escape Outdoors customer and I'm really happy with their customer service from Joe. I was online shopping for Cyber Monday and needed some help with a few orders. An email request for a price adjustment for one order was answered within 30 minutes. My phone call for help to change a return to an exchange was also handled promptly by Joe - an actual person, not a machine. This store has a great product selection. I was able to find a popular jacket in the color and size I needed, which was either more expensive or sold out elsewhere. Escape Outdoors helped me make someone's Christmas wish come true and their excellent customer support made me feel like my money was well spent.”
10AM - 9PM
410 116th Ave NE, Bellevue
Sporting Goods
“Awesome experience with Bike Shop here.
I bought a bike(Cannondale Synapse 2 LE for around 3k) in the month of April 2004. But for some reason, electric charging cable (to charge the Rear derailer battery for electronic shifting - Shimano Proprietary charging cable here) is missed out while the bike is handed over.
I wasn't aware of this until the battery ran out and then went to REI(after 4 months) asking them if they could trace that charging cable.
Dillard from their team asked couple of questions, gladly accepted the request and ordered the Cable for me after enquiring with David Martin.
***They accepted a missing accessory request even after 4 months which is a big deal for a Customer like me.
This team(Dillard and all) is doing Great under the Leadership of David Martin. They are attentive and ensure Customer requests are fulfilled going the extra mile. Thanks a lot.
And i wish them all the very best.
Keep doing the good work.”
10AM - 6PM
10217 Main St, Bellevue
Sporting Goods
“Leanne was helpful and fun. Whenbshebfound out it was my birthday ahe gave me a 9% discount. I bought 2 more pairs if cold killer pants. I have 2 that are 5 years and 2 years old and still in great condition. I wanted the bew green color and another black. They are my go to pants for the winter”
“I'm a runner, and I rely on Nike for my training gear. Their shoes are comfortable and supportive, and they help me run my best. I also love their sports bras and leggings, which stay in place and wick away sweat." recently visited a Nike store, and I was blown away by the selection and the service. The staff was so helpful and knowledgeable, and they helped me find the perfect shoes for my workout."
Overall, Nike is a highly-regarded brand that offers high-quality, stylish, and functional athletic wear. If you're looking for gear that will help you perform your best, Nike is a great”
“Great place to get shoes!They are a little pricey (around $100 for most sneakers) but definitely worth it. (I'm pleased with my new Nike air max sneakers!)Salesman there was very nice. It was my first time getting shoes here, but he was patient and helpful, even giving me advice (such as getting my shoes half a size bigger so it'll last longer).They sell Nike, Air Jordan, Adidas, Puma and more.Even saw Animal Crossing: New Horizons puma sneakers Very pleased, will come back next time for shoes!”
“Very helpful staff. My daughter bought a 2022 model of Bettinardi putter there after the staff unlocked it from the rack for us to test putt and give me daughter a few good tips on her putting.”
“I’ve been coming here for years, and it’s always a good experience. Shoes are reasonably priced, and today one of the employees was really helpful with helping me find the shoes I needed. Thank you! :)”
“Kayden helped my son get the exact shoes he's been trying to buy for school!!! Awesome! We are definitely coming back here and asking for Kayden! Very patient,polite, friendly and prompt!!! Thanks again Kayden for your service!!! Give this guy a raise please!!!”
“This place has all the stuff for most Seattle sports teams and my kids love it. The staff there is cool and not only know their sports stuff but the store inside and out. Made it really easy to find and get the correct Metcalf jerseys for my two boys. I've also returned a couple things and it's super easy. Highly recommend.”
“I love going to this shoe store because they are always stocked and the staff is sooo helpful. Having 3 growing boys I’m buying shoes every 4 months. Who ever is running this place is hiring good people because they are always there to help even when my kids are being super picky. Clean, stocked, always got what I need !!”
“Jonathan from Bellevue square mall was very helpful and friendly. He answered all my questions in a kind and polite manner.Very impressed with store inventory, customer service and overall cleanliness of the store.”
“I had to return a pair of shoes that I ordered online that were too big for me. The sale associate Matthew was very friendly. After I returned the shoes I decided to look around for another pair of shoes and actually try them on in the store while I was there. Another guy in the back (he looks like a young Ed Sheeran!) helped me try on some shoes. He was helpful but not overbearing which I really appreciated. When I try on shoes I like to be left alone while I walk around trying them on and it helped that he gave me some space to decide on the shoes. There was no pressure (places like Nordstrom have stores associates who can be overbearing and aggressive about selling shoes on the spot) Overall I had a great experience here and would definitely come back to buy more running shoes in the future :)”
“Love Lululemon! Their clothing is always top-notch, offering comfort, style, and durability. A special shout-out to Angelina, who went above and beyond with her amazing customer service—she was super helpful, knowledgeable, and made my shopping experience even better.”
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“Patrick and the team are quite simply the best-in-class when it comes to all your sports team, corporate apparel. Hard working, meticulous, honest folk who have a real passion for what they do. This is my second team kit I have had done by Winners and I will be back in the future for sure. Highly recommended.”