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“After dealing with an absolutely horrible experience at the Issaquah location regarding the purchase of a new phone, I came to the Bellevue Square location frustrated and was prepared to leave T-Mobile for another carrier if the issue was unable to be resolved. The whole team at the Bellevue location was incredibly helpful and reassuring. Ashley especially was an INCREDIBLE help, and guided me through the whole process of purchasing my new phone and getting everything set up. She also helped me find a new case, screen protector, protection plan, etc. She was personable and I was so happy with my experience, that I left the store with my attitude towards T-Mobile having done a complete reversal. Ashley and the team at the Bellevue location retained a customer for years to come today. Thank you guys!!”
“I hae a wonderful experience at this store in May 2024, was experiencing a number of minor issues that added together was frustrating. Went in to the store and Loic (hope I'm getting that right man) and Nathan we're not only able to solve my problems but showed me how to ensure they don't recur. These guys were awesome and if I ever have to go in to a T-Mobile branch again I know where I'm going. Five stars. Loic and Nathan deserve raises”
“Thank you SO much Alexis! Not only did she help with my sync up device, she fixed my disconnected Comcast email problem. Went to the Comcast/ xfinity store near here and they did nothing.
Excellent customer service from this store, and especially Alexis.”
“I recently had the pleasure of working with Ashkan from Xfinity, and I wanted to take a moment to share my experience. Ashkan was incredibly helpful with my internet account. He was patient, knowledgeable, and efficient in resolving my issues. His professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend Ashkan for anyone needing assistance with their Xfinity services. Thank you, Ashkan, for your excellent support!”
“Hi, I was at Verizon today. I had a problem with calls and the Internet. Specialist Chufan took us in. She was looking for different ways to solve the problem. In the end, she spent 4 hours and still solved everything. She is a very good person and a Verizon worker. If you have any difficulties, I recommend her. Chufan, I thank her very much for the work done!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
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Internet Service Providers
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Internet Service Providers
“The store is great, amazing staff, and good customer service.
Xfinity is a Monopolistic company, lobby's to block public broadband, and is the only provider in many areas allowing them to charge artificially high rates for an important service. LookIng forward to greater regulations on companies like these.”