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“Cork was super helpful, knowledgeable, and friendly! I had zero issues making my reservation, and picking up the truck. Thank you for the excellent customer service!”
“I literally called around 25 places in bellevue, Redmond and Kirkland trying to find propane for my motorhome. The gentleman I spoke to here said yeah we have propane I'll just have to move a few U-Hauls to get your back there and fill you up, and I extremely appreciated how accommodating and helpful he was instead of just saying sorry can't get your 25 foot motorhome in here to fill it with propane. Like most of the other U-Haul dealers I called.”
“I had a great experience with this location. Though I forgot his name, the attendant was an extremely nice and efficient person, he was very quick and straightforward with going through and helping me with the process of renting a pickup truck. I would highly recommend this location and their services, they did a great job and were very helpful.”
“Horrible service picking up the car. Lady at the preferred service queue shouting to our face and not being helpful at all, sending us away without even asking what the situation was while we queued up twice for over 30 minutes. We spent a total of 2 hours just trying to pick up our car because of this.
Edit: changed this review from 1 to 4 stars. The lady who eventually helped us upstairs was fantastic, very customer focused and gave us a free upgrade. Additionally, the experience returning the car was super fast and when I asked for my receipt to be printed it didn’t even take a minute.”
“Very honest and transparent. Quick to pick up rental and drop off after. Staff was helpful with questions I had. Even let me examine the trucks to pick the one I liked most. No hidden fees (yet), unlike uhaul.
I’ll be coming back to this location for next move.”
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“Mike worked with me while switching units and was incredibly helpful, beyond my imagination. I was in a tough position to make payment, and Mike was more than willing to help with some promos and through other alleys, no questions asked. He’s the type of man who would feed the homeless in his personal time - I can see it in his eyes and how he treated me. Thank you for your help Mike. The world needs more people like you. Wishing your kind soul the best.
-Chris”