Great customer service. They addressed my inquiry promptly and professionally. Also product shipping to my address was super fast!
August 2019
Poor customer service. Does not respond to customer phone calls or e-mails. My bags started falling apart after the first year of use. Won't deal with this company again since they apparently don't care about clients enough to return their phone calls/e-mails.
August 2018
Love their bags. Just had to call customer service and it was super fast and friendly.