Rack Room Shoes is a trusted footwear retailer with over 95 years of experience, offering quality shoes for men, women, and children at value prices. Customers appreciate the amazing deals and discounts, making it easier to purchase multiple pairs. The store features a nice collection of nationally recognized and exclusive brands in athletic, comfort, dress, and casual styles. However, some shoppers find that sizes can be limited, leading to a 50/50 chance of finding the desired fit. Excellent customer service is highlighted, with staff providing helpful information about shoes and ongoing discounts.
I love this store Fatima always hooks me up with a free $20 bill as an incentive to keep coming back
December 2023
I was able to find items from my Christmas list. The deals were amazing. Was able to buy more shoes due to the great discounts that were available. The store was crowdedNot a lot of room to try on shoes.
August 2023
Terrible customer service , I asked a lady named Charlotte a question and she replied that she could only serve one customer at a time , I can tell she is a tired and bitter about Life and working just to get a paycheck. They should give a customer service course to all employees.
