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“Dave has been wonderful to work with! He is very knowledgeable and great at explaining things which is exactly what I need as a first time home buyer. He has been awesome at communicating and very responsive even working with my schedule afterwards. It is important for me to have a lender that is honest and trustworthy and that is Dave for sure!”
“Sarah and the ladies at Car Credit Finance are amazing! ? They understand that sometimes people go through rough times and as long as you keep in communication with them, they will do everything in their power to work with you. Sarah brightened my day with her warm personality, understanding and smile! Thank you all for being so incredible!!”
“Love this place people here are extremely professional and welcoming i had a sh!$ day and when I got out I was leaving with a smile and believe me nothing makes me smile”
“Every time I have been here, everyone was very nice and helpful with the process whether it was for a deposit or if I needed them for a car loan they always tried to give me as much information as they could. Of course sometimes the lines here are crazy but that’s to be expected. Overall not a bad credit union.”
“We are so thankful to have had a great customer service relationship with Ginger from FB&T. She is kind, knowledgeable, and responsive which is a nice change in a banking world where phone calls have went unanswered or you felt like another number. Thanks for your honesty and kindness to us!”
“I want to recognize the work of City National Bank team, they are always willing to help, and as foreigner I am specially tanksful with the entity whom give me the opportunity to start my banking in this country. More than 20 months working with them.”
“I have had great experiences with Lisa Whirley and their lending team. She is responsive, personable, and highly knowledgable. I love supporting First Bank. They are our first choice in both commercial and personal banking and loans.”
“I went in today to open a new account, I was very happy with my experience. Brandon was the one that helped me and he was very knowledgeable about the products and services they offer!”
“We have been using BOCC for almost 10 yrs now. We also have accounts with national banks. We are in the process of changing those national accounts to BOCC. Folks at the branch have always been nice and accommodating. I enjoy the small town feel. If I did have a suggestion for BOCC it is to stay up with the current trends regarding online banking and web content. When I need to come into the office I would like the small town feel but I also need the same functionality online as the national banks. Some of your web content is a little dated and not A+ material.”
“Opened an account today and the 2 women I spoke to were incredibly helpful and kind. Would highly recommend using their bank based off how I was treated when I went in. Very excited to be a bank of clarke customer”
“Am simply giving 5 stars because they have a convienant ATM that anyone can use downtown which is very helpful if you need to get cash quickly while you are on the walking mall!”
“The staff here are the kindest people and they always have smiles and almost always greet me by name! They always ask, “what more can we help you with today” before I leave. They are simply the best!!”
“I recently joined AFCU and within the first month I opened my account to find 3 overdraft charges. None of my transactions sent my account negative so of course I was upset. I emailed the company at 8:57am identifying my concerns. I received and email at 9:11 am stating the mistake had been corrected! I get mistakes happen, even the best companies make them, it's how you respond that separates. I am happy with AFCU, with banks being over regulated and almost completely automated it was nice to get a fast resolution.”
“I don't understand the reviews that give this Wells Fargo Bank branch bad reviews. I've been in that branch a number of times and always got good service. Wesley is a banker you can count on to handle whatever you need done the right way. He's courteous, knowledgeable, efficient, and gives good advice. I've never had a problem. The tellers are very good also.”
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“David was awesome ! I was very flip floppy with choosing exactly what car I wanted, but David was very patient with me and I appreciate that type of attitude. Thanks David.”