9AM - 6PM
5691 Mooretown Rd, Williamsburg“Very helpful and friendly, still holds true 2024!
Had some work done and there was one small thing they missed, I called and they got me in and fixed in 10 mins. Everyone misses stuff, it's how they handle it that matters.”
7:30AM - 5:30PM
317 Bypass Rd, Williamsburg“I was T-boned and I brought my car in for an insurance repair and something that was going to take a month only took two weeks!!!David (technician who did the repairs) and Debbie (technician who did my initial assessment) are the BEST! The whole staff is amazing. They made sure to keep me updated via text throughout the week on any changes that needed to be made, any extra repairs that needed to be done (and any sort of price adjustments due to any extra repairs)You will see in the before and after photos what all needed to be done, but some of the repairs included (but aren’t limited to):Passenger side doors replacedPassenger front window motor/whole unit replacementPassenger side shell dents removedPassenger door handles replacedPaint job on passenger sideAnd moreThe total for the repairs ended up being $8400”
“Best possible experience. Everybody was friendly and helpful, the work was done fast, it looks great, and the price was very reasonable. Nobody wants to need a body shop, but if you do, I’d definitely recommend these guys.”
“I recently had the pleasure of visiting Safelite Auto Glass off of 2215 Richmond Rd in Williamsburg, VA, and I must say, the experience was truly exceptional. After encountering an issue with the self-driving module bracket on my vehicle, I decided to reach out to Safelite for assistance,
From the moment I walked in, and explained my concern to the receptionist, I walked outside & I was greeted by Carl, an incredibly attentive and dedicated Safelite employee. He overheard my concerns about the loose plastic piece from a prior windshield replacement and immediately took charge, ensuring that the repair was handled promptly and without any hesitation. Carl's attitude was simply inspiring - he was determined to make things right and deliver exceptional customer service.
But the exceptional service didn't stop there. Mr. Dimich, a member of the leadership team, also took the time to approach my vehicle and offer his assistance. He went above and beyond by explaining to me why the issue occurred, adding a level of transparency and insight that I truly appreciated.
This visit to Safelite was truly refreshing, especially in a time when customer service seems to be declining in many places. The efforts and dedication of Carl, Mr. Dimich, and the entire Safelite staff were truly commendable. They not only resolved my concerns but also brought peace of mind to me and my family regarding our vehicle.
I want to express my sincere gratitude to Carl for his outstanding service and for going above and beyond to ensure customer satisfaction. I would also like to acknowledge Mr. Dimich for his exceptional leadership that is clearly reflected in the efforts of his staff. Thank you to the entire Safelite team for their noticeable dedication and efforts. It was truly a pleasure to experience such exceptional service.”
“They do great work at this establishment. The owner is very personable and makes sure the job is done right. They are customer oriented and once you have their service you will become a repeat customer. I recommend giving them a shot if your in any of the surrounding cities.”