Auto Haus of Williamsburg is a local dealership where the staff is described as genuinely friendly, accommodating, professional, and helpful. Customers report excellent customer service and guidance, with experiences noted as awesome, amazing, and painless. The team is efficient and very helpful, including with insurance matters. Some customers have purchased great vehicles at reasonable prices and had a great car buying experience. However, experiences can vary. Some customers report significant major repairs soon after purchase, including transmission and ECU failure, leading to frustration and disappointment with a lack of accountability and support. It is advised to do your due diligence with any purchase. While one customer acknowledged the staff's efforts to rectify a situation, the overall history led them to decide to move on for future purchases. The business is recognized for handling both sales and service, though maintenance and repairs on foreign cars can be pricey.
We have purchased two cars through AutoHaus. We have had excellent customer service and guidance every step of the way! Chase is great to work with and Brian is their IT guru! Great local company!
October 2025
Went here for a quote after my car was struck. Staff was helpful and efficient. Very helpful with insurance side of the house as well.
October 2025
Great experience! Denver made buying a car from our of state easy. Very accommodating, sent additional photos, picked me up at the airport. I got a great car at a very reasonable price and a painless process. 5 stars!
