Advance Auto Parts at 454 Merrimac Trl in Williamsburg is known for its helpful staff and good customer service. Customers appreciate the knowledgeable employees who are always ready to lend a helping hand with automotive needs. The store offers a wide selection of tools and quality brands like FRAM, Carquest, and DieHard® batteries. Services such as free battery testing, free installation of batteries and wipers, free engine code scanning, and free testing of starters and alternators are available at most locations. Customers have praised the staff for their quick and efficient assistance, including fitting windshield wipers and replacing batteries, even for customers visiting from out of town. The store also promotes savings through the Speed Perks loyalty program, which offers discounts on store items and gas at participating Shell stations. Overall, the store provides a friendly environment with knowledgeable employees dedicated to helping customers find the right automotive products and services.
People treatment very nice. Ordered my parts. We had good conversation in a few laughs
January 2025
Great service here. I was having windshield wiper issues and they were kind enough to make sure the blades marked for my cars were actually able to be fitted to each car. They actually put them on for me and made sure they worked. Awesome customer service thank you for the extra effort.
July 2024
Greeted me when I came in the store. Employee was very helpful in assisting me to find what I needed.
