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“Japanese Auto Masters was recommended by a friend. I needed my tranny fluid flushed and changed, but knew it required a specific type. David assured me that what they use is compatible with Toyota's WS ATF. I was concerned as my experience with auto shops is not the best. But, given my friends satisfaction with their service, I requested the tranny fluid and brake fluid be flushed and changed and the front and rear differential fluid and transfer fluid be changed. They did a superb job. No issues at all with the truck and the price was very fair. They also called me to say that I needed to replace my wiper blades and cabin filter. I have them the go-ahead. I really like these folks! Friendly, courteous, trustworthy, and fair! I couldn't ask for more! I enthusiastically recommend Japanese Auto Masters for any service needs. You won't be disappointed.
This is my second post regarding my 11-06-2025 visit:
As always, Japanese Auto Masters is top notch! I've been bringing my Tacoma to them since around 2017 or 2018 and I trust them explicitly! They perform work one can trust and, I think, at a fair price. They will continue to get my business for many years to come!”
“Purchased set of tires for my truck. Scheduled appointment for Sunday am and waited. Mike checked me in and went over everything in detail. Finished up with Dakota. Everything done in an hour. Both gentlemen were efficient and took care off everything...no problems. Even garage crew were friendly. So nice that there are businesses that appreciate their customers. I'll be recomending this location whenever discusssion comes up.”
“Just arrived to the store for my 8:30 am appointment. I ordered and paid for my tires and alignment prior to arriving and had a specific budget for this work when ordering in person with them the day before. After arriving today, I was asked to replace my lug nuts due to a safety issue with them being swollen; at an additional cost which I declined. It got a little awkward when I offered to go somewhere else if they were uncomfortable with continuing to which they declined and said they would continue the work... The management did the right thing and decided to replace the lug nuts at no cost and came to let me know while waiting. Thank you for doing the right thing instead of continuing the upsell and pressuring the issue. I will return for future work.”
“My car broke down at the 7-Eleven right next door. One of their mechanics, free of charge, walked over and checked out my car. I thought my battery had died. He quickly discovered my battery was fine. The problem was the safety switch on my clutch. This happened on a Friday. Monday afternoon, my car was fixed and back in my driveway. I was very pleased with the friendliness of the staff and the young mechanic. I was impressed with their expedient family isolation and repair.”
“Got into town on vacation and came back to my car to find I had run over a nail. Brought it in and the staff was extremely friendly and said they would repair it if they could. Even though it wasn’t able to be repaired, they got me back on the road very quickly. Would definitely bring my car back here if anything else were to happen.”
“I haven’t had a service done by them yet, waiting on claim from person at fault to come through. The came highly recommended from several people, and I have been in talks with them for a few months and have been by for opinions a couple times. Everyone here is so nice and so helpful. The work I’ve seen on other vehicles always looks so good.”
“In my 35+ years of taking cars to shops, this is the absolute best. Every interaction has been so professional and positive. They didn't charge me to remove a nail from my tire so I went back, again, and again... They only charge for what they do when you go for an alignment, etc. and their staff is the most professional I've ever seen. I don't know how they get these great folks but hats off the management for getting them and keeping them. I bright light in an industry that can often be a real pain. Thank you for the great work everyone there does!!!”
“I don't usually leave reviews, but in this case their service was excellent. I had a bolt in my tire and a slow leak. The inspected the tire and repaired it at no charge. They did not try and upsell me or tell me I needed a new tire. I have used this store in the past for new tires on an older car and the service was just as good.”
“In my experience, The Car Shop of VB is one of the best auto repair shops in Virginia Beach. They offer excellent service at an affordable price. They are also willing to go the extra mile to make sure that your car is in good health. I highly recommend them. If you take your car there, you'll be happy.”
“Went initially to the dealer for service, however paid a lot of money even though the were not able to program my vehicle. Someone recommended FIRST LANDING AUTO CARE and they were great to deal with and were able to resolve my issue. Highly recommend!!”
“First time here and from the very beginning, I got really great vibes! I was referred by a friend of mine who recommended this mechanic due to their trustworthiness, fairness, and great service. They definitely lived up to that standard. Mihai was fantastic, down to earth, matter of fact, calm, and incredibly easy to work with. Great place! I'll be coming here from now on!”
“Eric was tremendously helpful in troubleshooting an issue with my Audi Q7. Despite having a recent oil change my vehicle was alerting me that I needed a quart of oil. He was polite, direct, and informative. He quickly topped off my oil and educated me on possible issues that would cause the alert. Also, his efficiency was very appreciated as a first-time mom with a sleeping newborn in tow. I will definitely return to this location and ask for Eric specifically!”
7:30AM - 7PM
1105 Dam Neck Rd, Virginia Beach
Tire Dealers
“Inspection and oil change for 2014 Honda Fit. Professional and friendly service with no surprise repairs required. Reasonable price. I've been using Tire Choice for over 6 years with no problems. I'll be returning.”
“Cape Henry Exxons team of friendly mechanics are a trustworthy and reliable business. I know that my car needs will be taken of quickly and well, as they have been in many of my service appointments in the past.”
7:30AM - 6PM
5225-A, Indian River Rd, Virginia Beach
Tire Dealers
“Excellent service. I was impressed with the explanation of what needed to be done, and the timely in which it was performed .Personnel were friendlly
and helpful.”
“This is the 2nd time visiting Discount Tire on account I picked up another nail in my tire, which they fixed for free, while I was there I asked about tires for the future, to my surprise I was blown away by the knowledgeable staff on different brands of tires. Which when it comes time to replace my tires I will be going back to Discount Tire. So keep up the great SERVICES. Thankyou guy's.”
“Justin, Tyler, and Graham made this experience better then I could ask for. Customer service was amazing even though they were dealing with 100° heat and tons of customers. My technician Andy Seamster is hands down the only technician I have touch my truck. Very friendly and willing to answer any question I ask. You got a gem in that shop for sure. Everyone was friendly and working hard. Thank you for always taking care of my vehicle. I will continue to bring my vehicle for years to come”
7AM - 5:30PM
111 S Birdneck Rd, Virginia Beach
Tire Dealers
“Thank you so much my breaks and alternator decided to go out at the same time...and when I looked up places the prices made me want to get a bus pass
But I took it to these guys it was more then fare
And Connie was very sweet
I think I found my shop”
“A clean and friendly place for your car repairs.
Nice people and very friendly.
When I picked up my car the manager explained the repairs.He was helpful and courteous.
I would use this business again.”
“They were really helpful and really friendly when it came to diagnosing my car The gentleman that works the front desk up there he was very generous and went above and beyond and completely out of its way to make sure that my car was going to work out the way it needed to. Thank you guys.”
“Took daughter’s car in to see if flat tire could be repaired and was surprised when they showed us what punctured the tire! They were able to patch it and we were in and out in 30 minutes. Excellent customer service.”
“The folks at TMC Auto Service & Tire Center are amazing!
Ms. Pat and her husband started this business in 1978. Everyone there is kind and helpful! Last month, they fixed my car- the Auto Zone had told me I needed a new starter. I called around checking prices, and they quoted me the best price ($100 less than others). It turned out to be just a new battery.
Bernie took great care of me. I came back here for my inspection. I needed new brakes and rotors and new tires. They were awesome! Got the brakes and rotors done, took the car to Discount Tire for the tires, and came back this morning to clear my inspection.
This is a family-owned, quality, trustworthy place and I'm thankful I found them! Be sure to check them out the next time you need help with your car.”
“I purchased four brand new tires, and updated my inspection, the service was outstanding; over and above expectation. Vehicle number 2 is About to get new tires also….I love doing business with this Firestone!!!!”
7:30AM - 5PM
356 S Independence Blvd, Virginia Beach
Tire Dealers
“Really nice people. Came for a state inspection that was done within a couple hours. Brought back another vehicle and they were able to also get it done right before close. Thank you!”
“Great experience!! Steven, i believe he’s the Manager was so helpful. I’ve been driving around on a donut all afternoon looking for a tire that fits my car and after being told nothing in stock by ten other places he was the first to walk outside and actually look at my car and my tire. He noticed that I actually had the wrong size tires on my car and was able to find me one that fit. Best experience I’ve had in a tire shop.”
“Thanks guys for the hometown hospitality for someone who moved here a year ago. I felt like a local. Prompt service at a better rate than the chain companies. I appreciate the ride and the feeling that I was taken care of by the local mechanic. Much appreciated. Will return when needed.”
“SUCH GREAT SERVICE. Won't try to talk you into anything extra, quick to repair, honest, and the price is right. What more could you ask for? It's not fancy, but who cares about that! Just go there and stop looking at other reviews. You won't be disappointed.”
“Very affordable compared to other places I called for the wheel bearings. Super prompt service and the owner is very personable and genuine, no sales pitching or anything like that which I appreciated.. idk what the other reviews are talking about because my experience was really good w them.Service: General repairs & maintenance”
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“Abraham quoted me $149 a tire which is the reason i went to R&R. I was also told my appointment would be from 4-5pm
I received my quote and they charged me $298 a tire AND my appointment was actually 4-6pm and i ended up waiting there for over 2 hours. I should've just gotten my wheels done at the dealership since they were the same price.
Update: The manager made things right. He called me and apologized for the discrepancy and refunded me the difference. Im pleased to say that with the level of transparency with this company I will get tires through them again.”