CVS in Virginia Beach is highly appreciated for its reliable and friendly service. Customers often praise the store for its helpful staff, especially in the pharmacy department, where employees go above and beyond to assist with questions, insurance issues, and medication needs. The pharmacy team is seen as knowledgeable, caring, and dedicated, providing essential services like COVID and flu vaccinations, even amid busy times. Many customers highlight their positive experiences over the years, noting that the staff consistently displays professionalism, kindness, and respect, creating a welcoming environment that feels like a small-town pharmacy in a busy area. The store location at the Oceanfront is especially valued for its convenience and helpful customer service. Staff members are described as respectful, pleasant, and willing to help, often assisting with questions at self-checkout or holding items for customers. Despite some concerns about store hours and staffing levels, especially during the summer when tourist crowds increase, employees work hard to restore shelves and maintain the store’s appearance after busy weekends. Shoppers also appreciate the store’s efforts to provide good value through weekly deals and the ExtraCare® rewards program. Time-saving options like same-day delivery and free CVS® Pickup make shopping easier for busy customers. Overall, CVS at Virginia Beach is regarded as a dependable, caring, and customer-focused pharmacy that consistently strives to meet the health and wellness needs of its community.
I called to find out if the item I was looking for was in the store, and the associate was very helpful and checked to see if the item was in stock. He then asked if I would like for him to hold it for me. When I arrived and went to the self-checkout, he helped me figure out the answer to a question I had. Great customer... read full comment
June 2024
This place is better than Ride Aid, Wal greens, and all the other stores.
October 2023
Pharmacy is the best for me for getting my meds.Pharmacist is very knowledgeable and helpful in answering questions regarding my meds.?
