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“Dollar bank is a great bank to consider. Please go to the vb location on landstown and ask for Kim Norton she is the absolute best!!!! & will work extremely hard for you !”
“The Woodforest Bank at 2021 Lynnhaven Parkway is amazing! The staff is super friendly, always able to help when needed! I travel from chesapeake just for their amazing customer service”
“Our member specialist handled a difficult fraud case with compassion and efficiency. It took us about 2 hours to reset all of our accounts. She made a bad situation bearable.”
“Stopped by to review investment vehicles and redeemed series EE bonds.
Impressed with the quality of service provided by the two joys who helped us… JOI and JOY!
It was an enJOYable experience!”
“Monet & Antoniette are awesome! This is a great branch. They were huge help when they were located at town center and they are just as much help In Kempsville. They actually really help you at this credit union, and they are very personable and attentive. Definitely the best credit union from here to Dallas.!”
“I recently encountered an urgent situation requiring the opening of new business checking accounts, due to my previous bank ceasing international wire transfers crucial for my business. I remembered connecting with the branch manager, Mr. Fred, who had previously shared his personal contact. Despite being on vacation, Fred promptly orchestrated support for me, ensuring my business operations continued seamlessly.
Upon his return, Fred made a point to check in on my progress personally—a testament to his dedication. I’ve visited the branch multiple times since then, and each visit reinforces the feeling of being ‘at home’. Unlike other experiences, Fred and his team make an effort to address me correctly and remember personal details, which makes all the difference.
Though I’m still awaiting some final credentials, the initial impressions and ongoing interactions with Fred and his team at Truist Bank on South Military Highway have been nothing short of exceptional. They are not only helpful and efficient but genuinely personable. I am excited about the prospect of growing my business with them, confident in the personal relationship we are building. Truly, Fred and his team have made Truist feel like a banking home.”
“The customer service of Chartway, and specifically Tiffaney Landers, is unmatched. She made the process of signing up for a checking and savings account incredibly smooth. Not only did she thoroughly explain the differences in each of the accounts to me, she gave me my debit card right away and printed off eight checks for me for free. Cannot say enough positive things about Tiffaney and her supreme level of customer service - would strongly recommend Chartway to anyone looking for a credit union with strong customer service.”
“I chose First Carolina Bank because it was a neighborhood small bank. As well as the fact that I am helping my son with his finances. On all occasions the bank employees are friendly, personable and lest not professional.”
“I have been a member over 28 years now. I'm a frequent customer at Providence road NFCU branch. They are all great staff. Especially the Branch manager is an outstanding customer service she provides.”
9AM - 5PM
2089 General Booth Blvd, Virginia Beach
Banks
“I had fraudulent activity on my account. The Chartway manager sat down with me and went through the entire process to fix my account, get my money back, and gave me a detailed plan on how to ensure it would never happen again. She followed up with me several times afterwords and went above and beyond her responsibilities. Great job!!!!”
“I went in this past Friday to cash a check and deposit another and had my 4 children with me. Annette made it all such a wonderful experience. She was patient with my children asking a million questions amd also very understanding that my mind was scattered having them all there. This is my first time at this branch and because of her superb service this will now be my home branch. Annette, if you see this, you made my day with your welcoming demeanor!-The Tooth Fairy”
“Shout out and a huge Thank You to Ms. A. Carter @ Langley Fed CU!! The MOST HELPFUL & KIND customer service I've had in a very long time! Appreciate the account upgrades and info provided with just one visit! YouGlowGirl, keep shining!”
“Have had my car financed with Tidewater for almost 3 years. Never had a single issue with them. The couple times I had issues they helped me find a viable solution. After just having filed bankruptcy they were the only company that would take a chance on me. Love my 2018 Malibu thanks Tide water”
“Just opened a business account with Carolyn!!! She was amazing and very personable. I appreciate the due diligence and the wonderful energy. She did great with assisting me with my business needs.”
“I am not a member but go there at least once a month. I am super impressed with this bank. They treat me like everyone else that walks in the bank. They are all friendly. It's a nice place to visit.”
“Always a good experience at this location. Making deposits are quick and their notary service is free to members and made easy. All employees are informed and friendly”
“Probably the most positive and comfort experience I ever had at a bank!! Chris Hays is the best sales and service specialist. His kindness towards me and knowledge of the bank keep me coming to this location only. Very satisfied customer.”
9 AM - 5:30 PM
2977 Sabre St, Virginia Beach
Banks
“Extremely clean and great smell on the inside. The first gentleman at the desk was serving customers quickly and with actual care. Once I got up to his desk, I was seated in the back quickly and walked out with crispy money, and all of the associates said, "Have a good day as I exited." Also, great location right up the street from Lynnhaven Mall.”
“I came her to help handle some banking things for my elderly father, and I will say that everything went according to plan. Our banker, Vicky, was very nice, super friendly, and very helpful. She was more than happy to answer all of our questions regarding the different types of accounts available at BayPort. The only downside to this credit union is that there are a few branches in the Hampton Roads area, so it might be difficult to deal with the credit union if you live outside of the area. At least on the few times that I have visited the credit union, the wait time was very minimal.”
10AM - 6PM
546 First Colonial Rd, Virginia Beach
Banks
“Fabulous customer service, friendly and inviting environment. Thank you Kara and Marivi for being so accurate and awesome in your profession! Y’all rock & continue spreading your greatness.”
8:30AM - 5PM
2090 Princess Anne Rd Unit 140, Virginia Beach
Banks
“Thank you Marva, Briana and also the staff at Langley Sandbridge, everyone is always so professional and attentive to all members needs. Keep up the great work.”
“Gone in there over the week and the lady named Jay helped me out along with her boss they were both very nice to me and then my husband came in and ms.jay helped him out after she was done with me. She took her time to explain how they work and all..thank you very much ms.jay”
“Sean was extremely helpful renewing the C.D. He answered all the questions and and made suggestions which also benefited me. I’ll ask for him when I go back soon.”
“This is a really really nice bank location. It's fairly central and easy to get in and out of with multiple entrance points and location at a red light intersection. Lots and lots of parking, brand new and nice inside, friendly staff and a great waiting area, and lots of space in the drive-through lanes.”
“This bank is like a small hometown bank, I am ALWAYS greeted by name and whatever business I have to do they always make it quick and easy. In addition the staff stays the same and I really like that. I highly recommend this branch of PNC Bank!”
“I think these guys are fantastic. It's a small local branch, but I love it. Always attentive to my needs and probably the most secure bank I have based on their security questions they ask each time. 100% recommended!”
“I recently purchased a new car and my rate i believe was about 15% I financed my car and Audrey was so informative and provided so much support throughout the entire process. I saved so much and my rate is now 5.94% !!! Thanks Audrey for all you do and the beach municipal team!!! You guys are the best”
“Staff is always easy going and quick to get you in and out. Caters to small business and I have used a variety of services with them throughout the years. Notary, and even buying my first home. Love this location and refuse to go to any other.”
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“I always take time for review if I am very satisfied if I can give more than 5 stars I will Sherman Thank you so much for the more peaceful and smooth experience you are so professional my loan was close in 10 business days after I waist 2 months & more stress with my previous lender for my loan I always thanks Pam to give me a chance to work with You”