Banks in Norfolk, VA

30 locations found near Norfolk
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“The ladies at the Cromwell branchalways great me by !name make me feel comfortable and are always ready to answer my questions and are always willing to help me resolve any issues that may come up. Hats off to all of them”

4.9 Superb16 Reviews

“Most of the time my business with desk representatives is efficient and prompt. I did have one time when a computer glitche complicated things for all branch business. Overall notary quick opening new account is quick. Transfer funds with other banks has gone smooth.”

4.5 Superb19 Reviews

“Best Credit Union Ever!!! LeAnn! Kathy! Genna!! are amazing ladies!!!! NFDFCU #1 CAPTAIN ?‍✈️ EUGENE was the first person to welcome me to the credit union when I became a member!! May he forever Rest In Peace!!! -Member for over 15 years!”

4.7 Superb12 Reviews

“Shalom is a pleasure to work with. He's patient, really warm and friendly, explains every detail and responds in a timely manner. His rates can't be beat as well. There's no one better to work with!”

5 Superb8 Reviews

“I’m new to the area and was lucky enough to be referred to Bayport by a colleague. Ms. Gail was so kind and patient with me throughout the entire process. The wait can be long because it’s a small location, but it was outshined by the incredible customer service. I will absolutely be referring friends and colleagues to this credit union!”

4.3 Superb13 Reviews

“I went to this branch around 3:30 on Christmas Eve Eve to get my auto loan check and deposit and check. As you probably would guess, it was pretty busy. But, let me tell you, once the security guard let me in, I met Ashley. The sweetest lady I have ever met at Navy Federal. She gave me the biggest smile and signed me in. She even came by to check on me and went to see how long it would take. What a difference she made. She even gave me the sweetest Merry Christmas also. Thank you Ashley. Navy Federal should be blessed to have her.”

3.5 Good49 Reviews

“i couldn't be happier that when my wallet was stolen instead of wait a day or two to get a new one in the mail i was able to walk in and walk out with my debt card within 20 minutes.”

3.9 Good13 Reviews

“Beatriz is my favorite teller. She's always so upbeat and sweet every time I make my deposits weekly from my job. She even remembered my birthday which is so nice! Please give her a promotion. She goes out of her way to make a connection with each individual. I have banked with you for years and have gone to different branches. But, I've never met anyone who shows that they love their job and goes above and beyond for EVERY SINGLE CUSTOMER. Keep up the great work, Bea!”

3.5 Good32 Reviews

“I went in today (1/30/24) to open an account. I had the pleasure of being taken care of by Corin. She did a wonderful job. I couldn’t have asked for better service. This branch happened to be under staffed today. There were only two of them and Corin was the only one with a till open. There were so many people coming in and out so I waited patiently and allowed her to take care of the other customers. I could see she was getting a little overwhelmed but she maintained her professionalism. With her taking care of me, the customers, and the other employees transactions for her, she was absolutely amazing. I look forward to seeing her again. Corin deserves every bit of praise that I can give her. Thank you Corin, you’re amazing.”

3.9 Good11 Reviews

“This bank so far has been a 10 in my book! From the gentleman that monitors the parking lot and greeted me in the parking lot while parking to Michelle walking me out, it was great! Looking forward to my future with this fabulous establishment.”

3.8 Good12 Reviews

“This bank is awesome and everything runs smoothly for example i lost my card once and when i called to get a replacement the process was so simple and had great people to go trough the process, i also have the app which makes transferring money between my savings and checking account so easy. :p”

3.9 Good9 Reviews

“I had to stop in here to deposit some money into a friends account. I don't have a suntrust account so I had to inconveniently use some of my lunch hour two days in a row to complete these transactions. Though I was annoyed by having to do this, my experience with the Suntrust employees on both occasions were very pleasant. In my head I was thinking had I had an account here, this wouldn't be my current situation. And like a physic, the representative asked me, "so why don't you have an account with us - if you did you wouldn't have to come into the branch." Just because she read my mind, I almost considered opening an account, but quickly remembered that my little short money wouldn't allow that. I told her, there's no need for me to have multiple bank accounts if I don't have the coins to fund it. We laughed, and she said, "ok, but if u ever decide to change your mind, we're here to help!" So although I don't have a need to open another bank account, after this great customer service I've experienced with them, I had to stop in here to deposit some money into a friends account; I don't have a suntrust account so I had to inconveniently use some of my lunch hour two days in a row to complete these transactions. Though I was annoyed by having to do this, my experience with the Suntrust employees on both occasions were pleasant. In my head I was thinking had I had an account here, this wouldn't be my current situation. And like a physic, the representative asked me, "so why don't you have an account with us - if you did you wouldn't have to come in the branch." Just because she read my mind, I almost considered opening an account, but quickly remembered that my little short money wouldn't allow that. I told her, there's no need for me to have multiple bank accounts if I don't have the coins to fund it. We laughed, and she said, "ok, but if u ever decide to change your mind, we're here to help." So although I don't have a need to open another bank account, I know I'll never NOT consider Suntrust after the great customer service I've experienced with them.”

3.6 Good14 Reviews

“I've had a long history with this branch dating back to the '70s. I financed my first-owned vehicle with a loan from this branch in 1980. In 2013, I financed three vehicles here. The customer service is even more exceptional in 2023. Siru Barber has been an amazing partner through my process of finding the right vehicle for me. She is very professional with the "right" amount of empathy and joy in knowing that I was able to buy what I needed and wanted. I will recommend Chartway to my family, friends and associates because of Siru Barber and the consistent great customer service at this branch. Angela Buckner”

3.4 Good23 Reviews

“Super nice staff. Very consistent and quick. I wish they had mints like the branches in Arizona, that's always nice since you usually have face to face contact with the tellers and you wouldn't want your hot breath to smack the tellers face.”

3.9 Good7 Reviews

“This PNC is great, and it’s always very fast service, and employees have a smile while they are serving you, it’s like a personal relationship. But, the drive thru is very tight for larger vehicles like pickup trucks. But, it’s not a problem since the lobby is open. If you don’t have a particularly large vehicle the drive thru is fine, otherwise expect to fold your side mirrors or just go into the bank.”

3.2 Average27 Reviews

“Tiffany was fantastic. She researched strategies to help me accomplish my financial goals and made great suggestions about how to best handle my situation. She was friendly, engaging and professional. Chartway is fortunate to have her as part of your team.”

3.1 Average34 Reviews

“I have been a customer of Old Point by way of my job on Granby for close to a decade. Shawanna and Val are top notch! I can be in the worst mood and they are always smiling and go above and beyond to let me know I am a valued customer. I am currently moving all of my personal accounts to them. Customer Service is top notch and by far, the best banking team I have ever worked with! These two ladies are absolutely amazing!”

3.5 Good8 Reviews

“I saw Adam and he was able to handle everything I needed and was very helpful with answering all my questions. Whenever I have to come to the bank, if I see Adam I know I will be taken care of and that it’ll be a good day. Today he was filling in as a banking officer and I think he did such a great job that he should do that more often if not be considered for a permanent position there.”

3.3 Good12 Reviews

“Manager and Associates where professional, knowledgeable, extremely courteous, patient, and friendly. I would highly recommend using the location on Hampton Blvd near ODU!!!!”

3.4 Good9 Reviews

“Just opened an account with Jodi Whyte! She was beyond helpful and personable. She helped me find the best account for my situation. She was patient, kind, and made me feel welcomed. 10/10 recommend all your visits be with her! she’s awesome ?”

3.1 Average23 Reviews

“I want to shout out the incredible Ms. A. Grant, Senior Financial Service Representative here. She really gave me exceptional customer service. The security guard was kind. I love the entire branch. I am considering closing 1st advantage after dealing with Ms. A.Grant. A beautiful person?”

3 Average47 Reviews

“A million thanks to Joy who discussed all the options I had pertaining to my Loan/etc. I’ve been a member with them for over a decade & todays experience was phenomenal. I’m sure there’s always a lot of demands & behind the scenes stress that goes on in the “bank world “ but the peace of mind & kindness/empathy was felt. Professionalism was superb, I mentioned to Patti to recognize her for her outstanding work, hopefully someone in corporate/higher up views this & gives her an award, paid day off, promotion /incentive, something special for her help today. It’s rare in today’s workplace to get people that still have passion to help/assist others.SincerelyAnthony”

3 Average25 Reviews

“Excellent customer service and very friendly! I walked in and was greeted promptly and was able to take care of my transaction in about five minutes! I definitely would recommend Chase Bank and am moving my accounts to them!”

3.7 Good3 Reviews

“I want to say thank you to this BankI am,76 years old, They have taken care of me for years.When I hadu day care.Now I no longer workThey still take great care of meThank you Brian.I call you allthe time.All month longChecking on my accountYou never act like you do not want to talk to me.You are a blessing to me.Thank you so muchBe calling you in a weekyou help make a Senior person happy to be in such great handsGod bless youMrs PelzerytMonth, Over and Over again”

3 Average17 Reviews

“Had an appointment today to open an account for my son and had the absolute BEST experience. Sam B. walked my son through the entire process and answered all our questions and made this such an AMAZING experience for both of us. Sam B. is the absolute TOO NOTCH for customer service and I am so happy he made this milestone for my son such a GREAT experience!”

2.8 Average37 Reviews

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