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“Obtaining a car loan from Navy Federal Credit Union was a great idea and a good experience. I did need to ask for a manager and not general customer service personnel. Once I got to someone who could provide a change to my loan request, it was smooth sailing. The representatives were professional, informative, answered by questions and provided me with exactly what I needed. In a timely manner. I appreciate their efforts, professionalism, knowledge, and friendliness. I am glad to do business with NFCU and bank with them for savings accounts. Thanks so much for your great customer service!”
Open 24 hours
1007 Electric Ave, Vienna
Credit Unions
“Elka from the Equity Loan Deportment is a 5 Star employee. She was instrumental in assisting me to complete the online application that I could not complete because NFCU servers were giving an ERROR message every time I tried to complete a certain stage in the loan application. Elka was very thorough, courteous, professional, and very pleasant to work with. A truly excellent experience. Thank you Elka. V/R LtCol Sanny, USMC (Ret)”
“Navy Federal is the best credit union around. I especially like the Vienna branch as they have the best staff of all the branches that I've frequented. I had a complicated transaction that needed to be completed a couple of weeks ago and Sybil was amazing. She was knowledgeable, professional, patient, and thorough in helping me sort everything out. 5 stars and major kudos to Sybil!”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Needed to make some major account changes for my elderly father.Had the great pleasure of meeting and working with Juan Saravia & Todd Holden! They were both very professional and knowledgeable! I also decided to open an account! Thanks to Juan & Todd and the NW Team!”