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“I am very pleased with the quick turn around, and the outstanding customer service provided during my visit and subsequent repair. Shaq took the time to diagnosis the problem, and offer a solution to my rush request. Thank you!”
“Went there looking for a pre built desktop. The staff was really amazing, answered all my questions and gave me recommendations on why I should change some things in the config I was looking for. I ended up buying a computer meeting perfectly my needs. Thanks for your patience regarding my questions and the great service ! (keyboard and mouse also coming from the same Microcenter)”
“Fantastic business, extremely knowledgeable, professional and fast. I have had multiple computer needs over the years and they always prioritize and solve the same day. Excellent Resource!”
“I fully believe that IT service level is based upon the individual engineer/consultants you work with from the company. At Nortec, I've been fortunate to have worked with a few wonderful engineers/consultants who I consider to be a part of our team. Being a small organization, having an engineer/consultant who knows us, who can manage our IT projects and address our issues as though they worked within our own organization, is priceless.”
10:30AM - 8PM
6675 Little River Turnpike, Annandale
Computers
“A wonderful shop for all manner of repair and help with both hardware and software! The team is knowledgeable and fast, and happy to stay and help instruct and train as well as fix the immediate issue. Also affordable prices and well-stocked for almost anything you'll need.”
“I bought my gaming monitor at this location and received excellent service. The staff were always eager to help and technically knowledgeable. There was a wide variety of monitors to test, view, interact with, and touch, something I rarely found in other Best Buy locations, which typically had only 3 or 4 monitors on display. Here, there were at least 20 or more. I highly recommend a visit!”
“I built me a computer few years ago for the first time and just recently I decided to upgrade some parts of course in my area the only store that carries stuff like that is Best Buy but what I needed they hardly have anything in stock. Yea I could have order stuff from the website but I didn't want too so I came across micro center on social media or whatever and found this location. The bad thing is that it was total of 6hrs+ because it's about 3hrs from my house one way so I really hope they build another store close to me. So I'm giving this store 5 stars since that's the max I would give more if I could because they have everything you need to build a pc and the staff was very helpful and friendly unlike Best Buy. If I need any other parts or whatever I know where to go”
“Close to Dulles Airport..
Their service is fast. I went by them on the day the iPhone 16 was released. I was in a hurry to travel.
Without prior request
I said I'll see, even though I was sure it would be late or it wouldn't happen.. In less than an hour, everything was done.
But to note that there is no SIM card, only an eSIM”
“I had a great experience with Aidan! He's very well verse & knowledgeable when it came to making a decision purchasing a new television. I highly recommend Aidan when it comes to purchasing a new television! Thanks again Aidan.”
“I had a laptop that was used mostly for school. I stopped using it after graduating with my undergraduate degree. Problems include cleaning (keyboard and mouse), processing performance, sound card issue, and charger cable (not functioning properly).At first I was skeptical. After receiving their service, I can say it is acceptable. My mouse cursor on my laptop is now functional. Keyboard can click better albeit some keyboard function issues. My aux/jack port was a problem and not my sound card from what they diagnosed. Cord charger was not repairable.My hard drive was replaced and updated to Windows 10. My data content including photos and documents were transferred. They even gave me my old hard drive when I asked for it.Communication was mildly difficult because of a language barrier, but they were able to speak, communicate, and reciprocate in English well. I’m not a tech guy, but I did want a list of diagnoses for my computer. I got it at the end of my receipt as I stated earlier.The speedy repair was within 3-4 days (including the weekends).”
10AM - 8PM
11937 Market St, Reston
Computers
“I really like this Apple store, always welcoming and friendly staff. Also their manager, Carolina is a great person and helped me in resolving couple of return issues.”
“I had an issue with my trucks car audio. After a few bumps getting in touch with the store ( Best Buy corporate please allow direct calls back into the store) James The GM took awesome care of me and my truck. Thx!”
“I came in to get the new IPhone 16 Pro and it was absolute chaos. Even with me ordering it ahead of time there was still a line. However the person that helped me was very helpful and even helped me a through problems that happened during the transfer of my old phone’s data to my new one. There was only one issue that couldn’t be immediately fixed and that was entirely because I forgot a password needed to fix a glitch with my number. I sadly don’t remember the guy’s name but I do remember He wore glasses and a kilt and i think his name started with a D. If you have a problem with your phone I’m sure they’ll help you out. I’m sure the store is less hectic when it’s not around a major release but it’s good to know the people working there are great help even under such High stress circumstances. GOOD JOB!!”
“What a professional and amazing staff !!!
I just went walk in got an appointment soon and the technician solve my problem in no time.
I am amazed by the number of tehcnician there ( around 20) which shows how the company well staffed the store so that the customer is treated well and in time.
Good job Apple”
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“Most electronic stores and online stores carry almost all similar products. What makes then a store different is the customer care and experience, I believe. In my visits to the store, Manager Mike has always been helpful, listens carefully and offers all the support he could. Also thanks to Cruz - an associate.
I rank the store 5 stars primarily because of Mike. Well done and Thank You, Mike.”