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January 2024 by Holly M
Similar experience as others, I signed up for a class through Gympass but was never given a door access code and could not get anyone to answer the phone and let me in. Parking in the garage is limited and after driving through Tysons traffic and spending time waiting for a parking spot to open, it was insanely frustrating not being able to physically get into the building and having my daily credit wasted.
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October 2023 by Jasmine Jordan
I bought a buy one get one class for when I went to solid core with my friend in CT. Since then, I set this location as my studio for when I decided to use the other pass since I live in this area. I have not been yet. I have NEVER been to this location and I was charged for a drink that I did not buy. I called on the phone and nobody answered. Im reporting them as fraud.
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October 2023 by Fardad Tabrizi
Love this Solidcore. I've taken Sara's classes... she is an amazing coach, very kind, energetic, and supportive.
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September 2023 by Professional Agency
I like the workout but I won’t be going back. They turned my friend away for being “over 5 minutes late” when she was trying to explain the code wasn’t working and she arrived 3 mins late the instructor Sara didn’t listen and shooed her away. That was so rude and I never want to experience that personally. I don’t understand how they turn people away if it is their money/time being wasted if late. I have done other group classes like RowHouse and orange theory and have never seen anything like this happen. This was for a new client who was really looking forward to this class. The class wasn’t disrupted by her late arrival. It just doesn’t make any sense. I went to another location and a girl came in over 10 mins late and she was able to get in and join the class with no issues so maybe it’s just the Tyson’s location with this issue.
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September 2023 by samantha kapoor
I went here for my first time and had a really bad experience couldn’t even do the class because the door wouldn’t unlock and no one answers when you call. The trainer was Sara who wouldn’t let me in and was very disrespectful looking me up and down. Don’t know if I’ll even try Solidcore at the point.
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September 2023 by Yria Geo
1 star for the costumer service- they do not provide any solution and they do not try to resolve any issue. they just copy paste the same answer through emails. 1 star for all those fees that are not clarified / explained well-
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August 2023 by Tatiana Pavlova
RUDE staff member. Came in 5 min late for the 1st (!) time on Sat weekend excited & wanting to try smth new in Tysons! The staff member named Sara(h) was lying down on couch (I mean literally lying down with a phone), ignoring me and rolling her eyes. She aggressively opened the door immediately saying I was late and couldn't come in. She didn't allow me to say a word, continued monologue for minutes and kept saying "you're 5 min late & no one would allow you in." I was orangetheory fitness member for a year and wanting to try a cool group workout in the area. Would not want to revisit Solidcore Tysons due to disrespectful attitude, unprofessionalism and aggressiveness to new members (forget customer service). SO sad
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June 2023 by Richard S
Just another gym scam. Once you sign up, you can never leave.
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May 2023 by Yasmina Anfoqa
I love the trainers! but the temperature is really high inside the class,sometimes I feel like I’m going to faint! Also the communication is really bad with the studio as the don’t really answer any phone calls, and they really slow of responding! So if you have any problem with the code or the booking you are on your own ?♀️
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September 2022 by Jennifer Kabore
I was sent a door code that doesn’t work and showed up on time. I waited by the door to be let but then Im told I can’t come in. Now im getting charged a late fee and I haven’t been able to get into contact with anyone. You shouldn’t charge people if you are going to put them in this situation. And someone should be more available to help.
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June 2022 by Ila
I love, love, love Solidcore! The best workout, the best coaches and tons of encouragement! They really do help with core and strength development. I came looking for a Pilaties workout last year on my birthday and ended up finding so much more. They have a great community as well! Everyone is helpful and kind. They help you become the best version of yourself.
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May 2022 by Melissa F.
Rating solely driven by customer service. Called + emailed many times and never received a response.
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April 2022 by Dan F
The coaches and workout are good enough. I have complaints about the value and temperature though. In terms of value, they stopped offering towel service and also make you wipe down the machines and reset the springs after class yourself. Similarly priced workouts take care of details like this for you. The room temperature is always very hot. Today I was sweating before class started. Lastly, when booking through Classpass I don’t receive the door code and have to make sure someone else lets me in.
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April 2022 by Jasmine
I’ve taken 37 classes in the past 7 weeks and every coach is awesome and every class has a great vibe. Such a great community to make core workout more fun
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April 2022 by Emily Oliver
My core was solid after my first session. The instructor emy was great and put my fate to the test. will becoming back soon
