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“While boating, my 14 pro max, ended up at the bottom of the James River. After returning, I went back to their store on Centerbrooke, where I had bought it. Krystal was fantastic! New 15 pro max, and she retrieved everything, that I had backed up in the cloud. It was a little annoying, but Krystal saved the day. Thanks Krystal”
“For 2 days i was trying to switch my number with another company and was getting nowhere. So I decided to go to Verizon. I received great customer service. The manager was very helpful understanding to my needs. Thank you churchland branch in portsmouth va.”
“Very friendly and helpful staff. I stopped in when I needed to get a new phone and was helped immediately, and my phone was set up in just over an hour. I highly recommend this location if you need any help.”
10AM - 8PM
916 N Main St Ste 12, Suffolk
Mobile Phones
“Arlene & Mechone helped me tremendously. Great customer service they helped me and my son walk out with the phone that was just right for him and me. Very helpful in every aspect”
“This is now my boost stop for all my issues. Shay the rep was outstanding and took very good care of me, much more than I expected. And she is still on the job taking care of me. I found her very knowledgeable, experienced, friendly and trustworthy. Thank you Shay for a great experience.”
“This Tmobile store is in a great location, clean, and the staff is friendly, efficient, and professional. Bayleigh was amazing and extraordinarily patient. She stayed on the phone with multiple technicians and successfully fixed my complicated network issue. Thank you Bayleigh, you're awesome!”
“The new manger Jered is awesome ! He help me pay my phone bill quickly and also set up a new line . It takes time to set up a new phone but Jered was very professional and patient throughout the whole process!! I will definitely be back to this location!”
“I recently switched to Tmobile and the customer service I received from the manager, Quanica, was unmatched. She was able to get my plan rate lower and also showed me how to turn in my phones for monetary reimbursement. 'Q' went above and beyond my expectations and would undoubtedly return to this store if I have any questions or issues in the future. If her service if a reflection of Tmobile then I plan to keep my business there a very long time!”
“Was in day after Christmas for an appointment. Store was so busy and the associate who helped us, Killiney, was outstanding! She helped about 4 customers at the same time, remaining patient and kind. Store was short staffed and she handled it with grace and professionalism.”
“The people who work at Walmart is very helpful and kind. I am handicapped and I cannot lift or reach. I have fractured vertebrae, and the employees always help me and they don't make me feel bad. They wait they're very kind and pleasant.”
“A young lady named Krista helped me returning my cable boxes . She was the sweetest and most helpful young lady .
It was nice to walk into a phone place and everyone was so friendly and helping others with smiles on their faces . This place was a pleasure to walk in. Honestly , Verizon is the only place I have ever been in with unhappy employees who give you a stare while you are waiting to be helped .
So , all I can say is thank you Spectrum with awesome customer service and help . ?”
“Thank you, Debbie!! She provided excellent service in a very timely manner. The store was packed with a long wait, but the team did a great job checking in new arrivals and providing an estimated wait time.
She also solved a SIM issue in about 10 minutes that another store couldn't in over an hour.
If I need anything I will be back to this store. And I'll make an online appointment. ?
If you need something it's worth the wait!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
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Mobile Phones
Mobile Phones
Mobile Phones
“The employees of this store are absolutely amazing! They took time to help me set up a phone and walked me through all the steps. I highly suggest going to see Larry or MJ because they will surely take care of you!”