11AM - 5PM
45665 W Church Rd, Sterling“I had a great customer service experience at my local Cricket store. My sales person was extremely competent at both the technology and in handling our sales process. Two days later I went in again and, once again, had a great experience. The store was overrun by customers and our sales lady juggled serving multiple customers while also setting up my newly purchased phone. Kudos to Cricket...”
“BIG SHOUT OUT TO RICK AND TEAM!! Was headed out of town and of course the phone folks told me to "drop the router at ANY T-Mobile location" (Well...yeah. not so much. Has to be a "corporate location" as the manager kindly explained to me) HOWEVER Rick (the manager) and one of his team immediately said " Hey we can help you box it up and you can just take it to the UPS store 2 doors up from us" And they did. Bubble wrap, security tape and all! Thanks so much gang - on a tight timeline and you all really, really helped me out! Cheers! Kate”
“This T-mobile store is a very experienced one in customer service. I had to create a new account and join 3 lines to it from other accounts, upgrade my phone and watch and a data transfer for my phone. One item that I was not planning on considering was the T-mobile internet. It is faster and cheaper than my Verizon internet. Maurice made sure to work with T-mobile on the phone and in the store to make sure we were taken care of. He explained everything with options. He made sure that everything was completed and verified to work. This is just amazing. A total wonderful experience. Even his manager Kesha jumped in to help to make sure everything went smoothly. Don't go to another store location! Make sure you come to this one.”
“Edris T was fantastic at the sterling VA at&t store. He handled several customers all at same time and was so polite. He seemed to understand things thoroughly and gave us all great service. He never got stressed out”
“Mohammed at Metro PCS Sterling is my "go to" guy for all of my tech repairs. At other stores the repairs are expensive.or can't be done. These guys are technician wizars who get the job done well at a reasonable price and time frame. They are perfectly transparent about ordering parts or even the challenges our problems associated with your particular model of computer. Enter the age of enlightenment on your tech maintenence. Give these guys a visit or call!”
“They’re the best, I’ve only picked up T-Mobile Tuesday freebies they’re friendly! One thing is how busy it can get sometimes get they should hire 1-2 more people”
10AM - 9PM
21100 Dulles Town Cir Ste 186, Sterling“(Translated by Google) the person who attended us was excellent and helped those of us who went with our phone, continue with that attention that consumers can recommend them to attend perfect(Original)la persona que nos atendió fue un excelente y nos ayudó alos que íbamos con nuestro teléfono , siga con esa atención que los consumo los puede recomendarlos que atender perfectos”
“Huge parking lot but so full. Inside, the store was still very busy Target after the Christmas rush. The store in the seasonal section was incredibly messy and Christmas sale items were ransacked. Thirty percent off candy is still not a good deal with their prices but they had gingerbread peeps, which I've never seen and couldn't resist. Self-checkout was surprisingly fast---no human interaction needed. I would come back to this Target.”
“To whom it may concern,I have made a bulk of purchase from Mohammed, I had a very nice experience with the transaction. He is very knowledgeable and provides the necessary statistics of the products be sold. He is honest and open about defects, ware and tears, and/or technical problems before selling a product. PC mobile in this location provides high customer satisfaction! :)Sincerely,Fatmata/ Fatima”