Lowe's ProServices is a friendly place to shop where customers experience great service all around. Staff members are extremely knowledgeable and go out of their way to help, taking time to explain all the options and communicate details so the average person can understand. Employees have a bright and kind attitude, awesome people skills, and a calm, quiet demeanor that puts customers at ease. There are always staff to help bring out heavy items to your vehicle and assist with loading. The store offers plenty of parking spaces, especially during less busy times. Shopping can be quick, aided by searching the store online ahead of time. While some customers note they can find more staff at other stores, the helpful individuals at Lowe's are appreciated, with customers calling them a treasure. The store carries its own brands, such as fans, alongside many common items. However, a lack of help on a busy day like Black Friday led one customer to purchase elsewhere. Overall, the service makes customers feel treated like a human being, and they plan to return.
Alan in the inside garden center has helped me with multiple purchases. He’s extremely knowledgeable, and goes out of his way to help you find what you need.
March 2024
My visit was after 8 pm, so this place was not busy and offered plenty of parking spaces. As always, my shopping stop was quick, knowing what I wanted and the location of the item in the store helped by searching the store online ahead of time. This is a friendly place to shop. Much appreciated.
