Car Rental in Sterling, VA

“We used Reston Limo for all of our wedding transportation, including an SUV for us, a 30-passenger shuttle for the wedding party/immediate family, and two 30-passenger shuttles for guests at the end of the night. All of the vehicles were on time, and none had any issues. Our sales rep, Phillip, was fantastic. In addition to being responsive to emails, he was easily accessible by phone, which I really appreciated because I wanted to talk through many different combinations of times/vehicles.”

“I don't usually write many reviews but was compelled to review this specific Enterprise location because I have never received such consistently wonderful service at a rental car facility before.

I haven't had a car for 2 years, so often will rent cars for a few days at a time. I've been to DOZENS of rental car locations before but Enterprise in Sterling was unlike any experience I've ever had. EVERY employee is kind, caring, understanding and always has a smile on their face! It's like they actually enjoy working there! They are all extremely helpful, knowledgeable and any time I've called, someone has picked up right away and answered any questions I've had. I will continue to return to this location and highly recommend renting a car from this Enterprise.

I hope the employees there get a nice bonus this year. They all deserve it!!!”

“It was an easy and smooth transaction at this facility for us both at pick up and drop off. Personnel were helpful, courteous, and swift. The car wasn’t the one we booked online but equally good.”

“Such great mechanics. Richard & Richard Sr. are top notch. We're loyal repeat customers & I highly recommend. Extremely fair prices & superior work.”

“Phenomenal! Great customer service, communicated clearly and listened. I waited for a small time and was helped extremely! The gentleman, his name is Marcus, actually listens to you and fixes any discrepancies if needed. He answered all my questions with a smile and resolved my problem, and i left with a car. ??”

“I'd urge people to avoid it on the weekends because of the crowds (thinning number of rental companies at an increasingly busy airport). But in general I've found Budget to be outstanding. Latest example: picked up a rental and almost immediately oil change light came on. Revisited and Kathy apologized and upgraded me at no cost and ensured the new vehicle had been recently oiled. Out of 10 rentals there I've only really dealt with one rude clerk, which is pretty impressive in this day and age and everyone is entitled to a bad day now and then.”

“The worst Customer service ever! And the company system - apperently takes 48 hours to change a driver on the reservation. Why, you ask? Procedures!

I’m editing this review because of the sr. Manager of this place. The man showed what customer service is all about, calm and rational, resolved the issue in just 5 min. Friendly recommendation, if you run into a problem, ask for a sr. manager.”

“I wanted to leave a review for an experience I had with the manager on duty "Aimal Ayaubi" for my thrift car rental that I returned on 9-28-24. after a long 2 hr drive back to the airport I was flying back to my family after a rough personal trip. I accidentally left my wallet in the cup holder of the car and took the tram to the airport. thankfully I noticed that I left it and raced back to the car rental location. if it was anything else that I left I'd probably just let it go but obviously I can't fly without my ID.

I was starting to panic because I was thinking how much I didn't want to miss this flight back home and even worse if someone stole my wallet from the car I wouldn't be able to prove that they didn't. I told the front desk what happened and Aimal came to help. but he didn't just help, he went out his way searching and literally running around the lot to see where my car and wallet had gone. it was a large lot with cars getting serviced for the next customer so this wasn't a small task. he was literally sprinting around the lot from station to station to help me find my wallet and after finding the right cleaning station on the very last car he was able to find my wallet. I was on time for my flight and came home to my family after a terrible trip and im extremely thankful that Aimal went out of his way to take care of me. thank you so much”