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“All the ladies here are amazing! Been with them for a few years and they continue to be amazing. Thank you lovely ladies and wonderful bank for everything you do! Especially teaching me so much! I’ll forever recommend you guys (:”
“Most friendliest bank I have ever dealt. Been with this bank since 2005. Formally known as cardinal bank. Stafford branch is so nice. For me and my family this branch is awesome. We always feel a family atmosphere.”
9AM - 5PM
1525 Stafford Market Pl, Stafford
Banks
“Agent MD was especially great to me. Excellent Costomer service. He went above and beyond to meet all my needs.. I am appreciative of your service and kindness. MD. A few more people like you in a branch makes a huge difference in how a Costomer for greater than 23 years in banking with Bank of America like me will alway stay with Bank of America. Again, thank you for your service.”
“Very helpful and friendly staff! T was so sweet, I came in with my 1.5 year old daughter so it can be difficult to entertain a toddler while doing errands. She gave her a piece of paper and pen and drew with her while I was figuring out everything on my phone for online banking! Thank you so much for making this experience pleasant!”
“Have been a Chase customer for years, but this branch was above the rest. Welcoming, knowledgeable, friendly. Daniel and Kelli Ann were super. Thanks for the great service!”
“I had an issue with setting up my autoloan payment, but luckyly , the assistant branch manager ( Elizabeth t ) solved it in no time and guide me towards correcting my Obestical regarding payment on time .in additional to that the branch manager Anna , made sure that I was being helped . Bravo pnc .”
“This is a shared branch credit union in Stafford, VA. I initially went there for transactions with my old credit union. I found their customer service so outstanding that I decided to join. They remember my name and they provide excellent service. I highly recommend them to anyone who wants a personalized experience with their banking institution. They have a walk up ATM which is very important to me because I do not drive. I'm so glad I joined. You will be too.”
“I have been a Apple Federal credit Union member since they bought out synergy back in the 2000s. My hat goes off to Joel at the Stafford branch. Any issue I have ever had with my bank account he's fixed it like it wasn't even a problem. Thank you Joel! I love your Bow ties!”
“I had an issue with setting up my autoloan payment, but luckyly , the assistant branch manager ( Elizabeth t ) solved it in no time and guide me towards correcting my Obestical regarding payment on time .in additional to that the branch manager Anna , made sure that I was being helped . Bravo pnc .”
“My wife and I visited this Bank last week. Rarely have I gone into any business place to find such warm, charming, and professional staff like I did at this Bank; it was a beautiful scenario, if it were some restaurant, I was gonna order for another meal! This was a far cry from our last trip at a Wells Fargo Bank that I visited a few weeks ago in Woodbridge. The picture of that young man and some ladies, left an indelible mark on my mind. Unfortunately, we were not serious with collecting their names, especially the young man's, whom my wife suspected was of Ghanaian descent (By the way, I am not originally anywhere near Ghana).
Again, today, my wife visited this Bank and gave me a very moving report of great customer care, possibly by the Manager, or some high ranking official.
The best I can do in front of such sweet, and moving corporate encounters, is to invoke a blessing upon all the members of Staff at this particular Bank; you are such an inspiration in this current, not-so-warm world.
Love you all, blessings.”
“My 4-star review is for Diana (unfortunately, I didn’t catch her last name.) Diana is the branch manager at this location. I had moved from Stafford to Fairfax and my tax return check had been sent to my BB&T account, the bank had only my previous address listed in their system so they sent the check to that address. I called the Stafford branch very early in the morning and a few days prior to speaking with Diana, I spoke with a male rep that sounded dismissive and didn’t seem to have patience to deal with my problem. I was feeling frustrated having to deal with the IRS as they had me go back and forth between the bank and the IRS until I finally called again spoke with Diana, she was very courteous, professional and she actually listened to my situation. Same day she called me back saying she had information as to where the check had been sent and helped resolve the issue. Diana went above and beyond to assist me in this matter.I am so very grateful for Diana, someone who actually listens to their clients/customers and helps. Thank you, Diana!”
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“I had a great experience at this branch this morning. First with the very nice & informative teller, I hope I have his name correctly, Arman. I was making a deposit, as well as taking out money to put in to a HYS at another bank that I have. After a quick convo, he let me know about a promo they were having that beat my APY by .5% and had me meet with Karen. Karen is such a sweetheart! She's incredibly kind, personable & has a great sense of humor. I could have talked to her for hours! She was such a pleasure to work with, got me all squared away with my new account, answered all my questions and left me with zero guesswork. I've never had a bad experience at this branch but I just had to come on to say what an exceptional experience I had this morning! Thank you Arman & Karen! (I do truly apologize if I got his name incorrect. )”