10AM - 8PM
7054 Spring Garden Dr, Springfield10AM - 8PM
7018 Commerce St, Springfield“Our son cracked his phone face and Christian was very friendly and helpful with fixing it. Service was quick and easy. We were in and out in less than 20 minutes.”
10AM - 8PM
7114 Old Keene Mill Rd STE 120, Springfield“I had a wonderful experience! I came it to get a new Apple Watch and a new screen for my phone. Marcos and Mafer were great and gave an unsurpassed customer service, and were very patient with all the questions I had.
There are a few AT&T stores in this area, I highly recommend this one. 20 out of 10 ?”
10AM - 6:30PM
7015 Old Keene Mill Rd #103, Springfield“SPRINGGIELD, Va. - Running Friday morning, tripped, fell, my Otterbox was a wreck and screen a mess. So went here (in back of a commercial building across from Springfield Plaza, next to that pedestrian overpass under construction). VERY satisfied. Got told 'you're screen's not broken, just the glass screen protector cover.' No upsell or attempt to 'replace my screen.' New glass protector and new protective case - $30 total. Super quick, personable - five-star experience all around.”
10AM - 8PM
8418 Old Keene Mill Rd, Springfield“Mobile expert Adam was very professional and handled our transactions seamlessly
. He offered the best deals and assisted us all the way. Highly appreciated the exemplary service.”
10AM - 8PM
6330 Springfield Blvd, Springfield“Came here after my husband's phone broke and Paulina was so helpful. She is friendly, thorough and knowledgeable.I appreciate the value Cricket provides. I don't understand paying 4x the price for the same service.Paulina took great care of us and made the process of replacing his phone very pleasant.”
“Octavius and his staff is the best they went above and beyond to answer every question and solve every problem that we had I am grateful to have work with him never had service so good from AT&T before”
10AM - 8PM
6500 Springfield Mall Spc CA202, Springfield“I have no words, the service is great. Nancy and Alison make a great team, they treated me with kindness and had a beautiful smile on their faces all the time, they were patient and we're understanding about the situation!. I recommend coming here, these two ladies make everything easier and understandable!”
“I just purchased a new Samsung Android phone at this Boost Mobile location. The gentleman who helped me was named Abdullah. I told him I was nervous about getting a new phone and transferring everything. He reassured me he could take care of it. He was very professional, very helpful, and very kind. I'm so glad such a wonderful customer service person works at this location which is right near my home. Highly recommended.”
10AM - 8PM
6699 Frontier Dr, Springfield“Brian and Lakisha (Samsung) was extremely helpful in getting me upgraded in the Samsung eco system. They got me in a new Fold 6 (from Fold 2) in a new Samsung Ultra Watch (from OG Galaxy Watch) the currently new S9+ Tablet and the new Samsung Buds 3 Pro (from OG Buds Pro) with the best deals. Great experience and great laughs. You have to come here if you want a great time!!!”
10AM - 8PM
7549 Huntsman Blvd, Springfield“Our experience with Sam was so perfect we really appreciate his competence professionalism and patience .he assisted us with everything .thank you Sam .you are the best”
“Wow! This Metro Center is impressive! An intelligent Agent called GRISELDA welcomed me and oriented m with the new A21 Samsung since I have been long time loyal metro & Samsung customer. She does everything great and I got a great deal. Got a second line and she transfered all data and app to the new one. Paid less but got more. Even the service center outlook is beyond.”
10:30AM - 8PM
6979 Hechinger Dr, Springfield“Repeat customer. They have 2 floors which is much different than the California locations. They have a larger selection, which makes the experience much easier overall for customers.”
“D'Vaughn was very patient and helpful with a senior citizen like me. He broke things down and made them more understandable. I really appreciate all he did for me.”
“Review is for Jose specifically. I had been dealing with another store and customer service on the phone for 5+ hours and nobody was able to fix the billing issue. I go to this store and Jose offers to help and has to get on the phone with customer service himself and would not take their no for an answer. Jose was able to do what nobody else in store or on the phone was able to do. He was extremely friendly and knowledgeable and I am so appreciative of his help and service.”
“Roger was fantastic! He repaired my phone with cracks on back and front and fell in the sink. It was a crap hour but they got me all fixed up. For those who have T-Mobile...once you submit your claim this is the closest repair shop they send you.”