Embassy Suites by Hilton Springfield offers a clean and spacious environment that is ideal for relaxation and events. Recently renovated, the hotel features modern rooms and a breakfast buffet that receives high praise for its variety and quality. Guests appreciate the pet-friendly policy and find the hotel’s location convenient, with easy access to nearby attractions like Starbucks and malls. However, some guests have noted issues with parking, especially on weekends when events are held. A daily parking fee of $15 applies, and limited parking can lead to frustration. While most rooms are clean and comfortable, there have been isolated complaints about air conditioning problems. The front desk staff receives mixed reviews, with some guests praising helpful employees, while others report less satisfactory service. Overall, Embassy Suites by Hilton Springfield is well-suited for both leisure and business travelers, offering a pleasant stay with amenities like a gym and pool, though prospective guests may want to consider potential parking and air conditioning issues.
Overall I really enjoyed my stay here. The staff were very friendly and helpful. The rooms were great and the location is good as well.
January 2026
Great location 10 minutes from the Franconia-Springfield Metro. New building and nice breakfast. Occasional train horn sound.
January 2026
Stayed overnight last Thursday. It was perfect. Absolute quiet on the 7th floor. Room was spotless. The shower....amazing! Water pressure was 10/10. Bed was comfy. Delicious hot breakfast the next day, with friendly services staff.