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“I became a member when my job changed and this was the only way to get direct deposit. I have never set foot in the main branch in Salem, VA but have been to Lynchburg. I've only ever had phone or mail contact with Salem but they are the most wonderful, helpful people! Very accommodating. I've had at least 2 loans with them and a credit card, checking and savings. They do just about any banking service. When I've had issues with tech support I just call and they walk me through it. If you have an opportunity to join, you will not regret it,”
“I known this is inappropriate but this is my little way of showing gratitude and appreciation to her. Jane Bradley helped me trade my $1000 to earn $12,700 in five days. She’s very straight forward and genuine, you can contact her for your trading via her details below”
“Small, local bank. Does it get any better? Love the longer hours that they offer. I am a big supporter of local business, especially when they shine like the folks at this branch.”
“I was so, confused about the difference in banking terms coming from a different state. The Manager and the Teller took the time to help me understand what it all meant. Awesome service ?”
“Don't let the bad reviews fool you, I have never had a bad experience at this location. The staff is full of smiles and very close with their repeat members and work efficiently. Would 100% recommend!”
“The staff at Carter Bank and Trust at 1400 Electric Rd in Salem are fantastic. They go above and beyond to help their customers understand their banking options. They always give me great service and a friendly smile. They are the best and the service they give their customers is outstanding!”
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“I had the pleasure of working with Kitty Pierce these past few weeks as I explored getting my first auto loan! It’s a scary process for me because it’s my first time doing anything like this but Kitty was extremely informative and patient with me and helped me at every step of the way. She was so kind and went above and beyond to make sure I knew everything I needed to know and was more than willing to help me even when she wasn’t at work. (Which is amazing work ethic and extremely high care) she made me feel very comfortable with the process and showed me that she’s not just another banker doing her job, she is someone who cares about the outcome and wants to set me up for success!”