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“Great place for banking. I run my business account through woodforest and the ladies at the bank are always so helpful and have beautiful attitudes and don't mind answering questions”
“Went in this morning to apply for a personal loan. I had the pleasure of working with Mrs. Kathaleen, who was a huge help and was so patient! Walked away happy today!”
“I just wanted to give credit where credit is due. Fidelity Bank, Martinsville, Va. has went out of their way to help our chapter in anything we have needed. I have already reached out to them thanking them for everything and helping guide me on things we need as a chapter. Sending me a birthday card brought happy tears to my eyes cause believe me they have had to help me alot and always happy to do so."IF YOU SEE SOMETHING BEAUTIFUL IN SOMEONE, SPEAK IT."”
“Wonderful people that excel at their job. Honest and Kind. I always feel welcome when I walk through the doors and I know that I can get help with any questions that I have and that my finances are safe with them.”
“Most of the staff is terrific, and it’s quite convenient. The “Christian” music is nauseating and offensive. One teller is disengaged and perfunctory, but otherwise it’s a good place.”
“Fantastic bank! Fantastic staff! I've only ever had the best experiences at this location. The friendly and experienced staff are always ready and willing to help with any situation that may arise on your behalf. Teresa and Sarah are top notch and I recommend this branch location to all my family and friends. They don't get any better!”
“Today, I went to Carter Bank to visit about some different account options, as I'm new to the area and looking for a new bank... Chelsie, the Assistant Branch Manager helped me with literally everything i needed... She was so incredibly helpful... If I could give an A++++ I would... She answered all of my questions and helped me set everything up... She was very patient and addressed all of my concerns, helped walk me through set ups, transfers, etc. I would 100% recommend this bank.Thank you, Chelsie, for taking the time and for excellent customer service; it goes a long way...”
“I love all the staff at the Eden branch, they are so helpful and when I walk in they even greet me by name! Never found such personable service at any other financial institution. Additionally I called about my credit card and Miles at one of the other branches was able to expedite my payment for me so I could use the card again for a needed expense. Highly recommend this institution!”
9AM - 5PM
680 S Van Buren Rd, Eden
Banks
“Have had great experiences with this bank. The manager directed me to an interest bearing account that paid much more than my regular savings. She took the time to listen to me and now I make 5% instead of the regular savings rate.”
“I've been with First National Bank since they bought out Newbridge and they have been great. Their fraud division has caught issues as soon as anything happened on my debit card. They allowed me to open an account when I needed it the most. Every time I have drove up thru the window everything was smooth. Likewise when I had to go inside. Their app is wonderful. No long waits with either. 5 stars in my opinion.”
“Excellent customer service inside the bank, and this is the first bank I’ve used in many years that I’ve had no issues with. They don’t constantly charge fees out of nowhere and the app is easy to use.”
9AM - 5PM
796 Commonwealth Blvd, Martinsville
Banks
“Always a pleasure banking with the friendly & professional folks at URW!!! Would not go back to a "bank" for anything!!!! LOVE MY COMMUNITY credit union!!!”
9AM - 5PM
238 Church St E, Martinsville
Banks
“I would like to say that I have never had a problem with the Eden Branch. I've been in there several times for different things with my account. And was always helped. Never rushed me and they helped me with my problem. Even when it was Covid going on. When Covid was going on it was a hard time with any kind of place. I was just shocked with some of the reviews I couldn't believe. That's why I had to leave a review because I have dealt with this bank for years and have never had a problem with this branch.”
9AM - 5PM
630 Fagg Dr, Eden
Banks
“I have always had great customer service here!! Wow!! Their attitudes in this place is so wonderful and pleasant. I don't like going to the one closest to me. I travel the extra ten to 15 minutes just to go to this bank for a great customer experience. Thumbs up for this Carter Bank & Trust!! Great job!!”
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“I’m very impressed with the assistance provided by customer service at ValleyStar. The entire staff there is extremely knowledgeable and helpful in every way, and they make each and every customer feel they are special as soon as they walk in the door. Thank you so much to the customer service team at our Collinsville ValleyStar.”