Excellent customer service inside the bank, and this is the first bank I’ve used in many years that I’ve had no issues with. They don’t constantly charge fees out of nowhere and the app is easy to use.
February 2023
I’ve been doing business with this branch for 20 years. I have only had a few problems in 20 years that were resolved.
October 2022
Alex Burns with Collinsville, VA Truist is amazing! Took her time helping me get an issue with my account straightened out. She was patient, kind, and has superb customer service skills. Definitely recommend this branch!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.