Cell Phone Stores in Portsmouth, VA

12 locations found near Portsmouth

“Super attentive, quality service, what customer service and the metro application could not do, they kindly solved everything for me, excellent service and quality of people, the best attention I have ever received. Thank you.”

4.5 Superb43 Reviews

“Thank you to Nalamasa…..Without him today I would have been phone less…He made sure I was able to afford my phone and my service…..Thank you so much❤️❤️❤️”

4.7 Superb53 Reviews

“I was greeted with kindness and patience. They were all helpful and very knowledgable. If I ever have any issues with my phone I would not hesitate to call here. Thank you!”

4.4 Superb121 Reviews

“My visit today at this store was very complex but I really want to acknowledge the employee KEELY SHE WAS EXCEPTIONAL. HER PATIENTS AND CUSTOMER SERVICE IS UNMATCHED. SHE WAS THE ONLY EMPLOYEE WORKING AND SHE MANAGED TO JUGGLE SEVERAL CUSTOMERS AT A TIME AND WAS ABLE TO GREET EACH CUSTOMER UPON ENTRY. I ADMIRE HER WORK AND CRICKET SHOULD GET MORE EMPLOYEE LIKE HER.”

4.6 Superb37 Reviews

“My experience with the manager Bidal was wonderful i came in.several times and the service was 150% i loved the help from Bidal knowledgeable and very professional and very kind love the help.”

4.4 Superb33 Reviews

“Tony very professional welcoming and help us guided us to road we need to take with our phones i serve for the government from this point on this would be the store I do business come see them here”

4.5 Superb48 Reviews

“Ty had good customer service. She assisted me with all questions that i had as well as offered me promotions. She was very pleasant verses speaking with customer repesentative over the phone that i couldnt understand. Thank u Ty”

4.1 Good112 Reviews

“best customer service. the whole staff is great. they speak with you like you’re their friend not just a customer. hector is very helpful and makes sure you walk out satisfied and with a smile on your face”

4.1 Good86 Reviews

“Sarah Pickford is the best. She helped me recover all my lost data. If you are in Portsmouth and need help. Ask for Sarah. Metro pcs. On George Washington hwy. She needs 10 stars.”

4 Good35 Reviews

“Brittany at this location was more knowledgeable then associates I spoke to at multiple company's and multiple stores for this company. She was the only one to answer my questions and not give me false information. The reason I choose boost. Thank you for your time.”

3.9 Good24 Reviews

“There's a new Walmart greeter at Frederic Blvd Walmart, and he's awesome. He seems to be one of those "extra mile" people who goes above and beyond what is expected of a job. Most greeters would politely greet the customers as they push their cart with a crazy squeaky wheel through the sliding doors, or some greeters may simply manage a slight nod. But Ed attacks the customers with a greeting that lets them know he MEANS it. As a shopper who is accustomed to the casual smiles and nods, I temporarily jumped out of my skin when Ed shouted at me as I walked through the door. "HOW are you DOING???!! ... HAVE a great SHOPPING EXPERIENCE!!", he yelled, tossing in air punches like a little league coach. Once I peeled myself from the ceiling and accepted the change, I gave him a thumbs up. People aren't always happy when they have to go shopping. We are tired. We have already battled a portion of the day dealing with people who don't appreciate us. And I admit, I don't spend enough of my day appreciating people for what they do or just who they are. A simple smile from across the room is enough to keep our weary selves going through the day. Smiles are free! We are social people, and we learned this important fact more than ever during the Covid-19 lock-down. We are still practicing some of the restrictions we began over a year ago. Simple smiles today are difficult to recognize under the mask. I joke around with people, but half of what I say is misinterpreted because they can't see my facial expressions. Have you TRIED hugging someone six feet away? I feel like we're back in elementary school with classmates accusing me of having cooties, only now they pull out the hand sanitizer and bathe themselves in it after I hand them a pen. So, when I walked into Walmart today, greeted by Ed; and as I continued to shop, listening - and quietly laughing to myself - as he greeted new shoppers strolling through the door, I recognized it as a time to stop and appreciate people around me. Not just Ed, but the cashier who rang us up, the worker on the floor who apologized for being in my way, when I was preventing them from doing their job, and all the unseen workers who make my shopping experience easier by their hard work. It was an uplifting experience for a hum-drum day that started and ended with Ed. I guess you could say Ed put the beat back in my drum. On my way out the door, cart loaded with goodies that took no time depleting our bank of money that took weeks to earn, I noticed Ed was a no-nonsense type of guy. He doesn't appear to waste the company time taking water breaks; he brought his own. And as I walked toward him with receipt in hand, Ed shouts, "WHAT have you got for me?! LET me SEE HERE!" I handed him the receipt to prove I didn't steal the groceries. He didn't pretend to look at the receipt and count the purchased items to make sure everything added up (nobody falls for that); Ed simply took the receipt, glanced at it and handed it back with "HAVE a nice DAY!! COME back AGAIN!!" I WILL be returning, and each time I do, I'll be looking forward to Ed's greeting! Next time, I'll be more mentally prepared to keep my feet on the ground. Thank you, Ed, for a pleasant shopping experience, coming and going!”

1.8 Poor28 Reviews

“Very nice polite..took the time to help speed upy data on my cell and I was not aware I can get a free up grade..so I for sure will be going back to this particular boost mobile... also it is never packed so that is a plus”

2.5 Average23 Reviews