Banks in Oakton, VA

“I love this branch. They have great customer service every time I've been in the branch. Reuben and Diana are very friendly and have helped me on many occasions from savings bond questions, foreign currency transactions, account history and closing out account. It's always clean and not too many people whe I'm there and the wait is generally very short. Plenty of parking as well.”

“My experience with Chase Bank at their alternate location was nothing short of impressive. Initially, I attempted to schedule a same day appointment at another branch but I encountered unhelpful, uncooperative and unprofessional staff.However, when I reached out to the Oakton location, the team there offered an exceptional customer service and willingness to accommodate my request on short notice. Despite their busy schedule, they went above and beyond to find a suitable time slot for me, their commitment to providing excellent service and prioritize the needs of their customers truly sets them apart.I highly commend the team at Chase Bank Oakton branch for their outstanding customer service and flexibility.”

“Deposited some summer funds into the kiddos savings account at our Congressional Federal Credit Union. Love their Saturday hours due to Monday thru Friday office hours aren’t conducive to my schedule. The staff were friendly and courteous throughout the entire process. Would recommend membership at a credit union for anyone looking to change or add an account for themselves or their kids. Enjoy!”

“As a business owner, customer service, genuine customer service where you can hear and see the individual cares about their customers and loves to help, is rare.

I just experienced probably one of the best examples of customer service I have seen in a long while. Hasih was amazing. He was so helpful with the customers before me, helped his team member with a costumer who had an issue, all the while keeping his composure and professionalism at top notch.

I appreciate Capital One for having him as a part of their team. Very great employee to keep around and promote. To actually have him train/teach others would not be a bad idea either.

Thank you!”

“I've been using BB&T for decades but this branch for only 4 years. I have had nothing but good experiences. Most recently Ahmed moved my car loan from a different back to a BBT loan with a much lower rate, for free, with virtually zero participation from me. It was the easiest financial transaction of my life... well, I guess buying a snickers bar is easier, but for a significant loan it was the easiest by miles. Anyway, thanks Ahmed. Much appreciated.”

“I love this branch. They have great customer service every time I've been in the branch. Reuben and Diana are very friendly and have helped me on many occasions from savings bond questions, foreign currency transactions, account history and closing out account. It's always clean and not too many people whe I'm there and the wait is generally very short. Plenty of parking as well.”