“Customer for life! I've gone to this service center a few times for gas and inspections and have always appreciated how clean and friendly everyone is-- but this week they earned me as a customer for life! On the way to drop my kids off at school, my air suspension went out and my car felt barely drive-able. I rolled into the shop with no appointment but worried my car was unsafe. Jim took a look at it right away and had it up on the lift within minutes. He knew right away what was going on and showed me pictures of the possible problems. I mentioned I had an extended warranty with my dealership but wasn't sure if it would be covered. Jim was able to get my car safe for the short term and encourage me to go to my dealership to have them check it out. The dealership came back with a 6k estimate and I called Jim who gave me a quote which was much cheaper but also gave me questions to ask the dealership. Because of his help, the dealership covered the work under the warranty. I don't know a lot about cars and feel it's an area I've been taken advantage of before. Jim wasn't there to make a quick buck-- but to support and find the best solution. He earned our trust and all our future business.”
Auto Repair
“Customer for life! I've gone to this service center a few times for gas and inspections and have always appreciated how clean and friendly everyone is-- but this week they earned me as a customer for life! On the way to drop my kids off at school, my air suspension went out and my car felt barely drive-able. I rolled into the shop with no appointment but worried my car was unsafe. Jim took a look at it right away and had it up on the lift within minutes. He knew right away what was going on and showed me pictures of the possible problems. I mentioned I had an extended warranty with my dealership but wasn't sure if it would be covered. Jim was able to get my car safe for the short term and encourage me to go to my dealership to have them check it out. The dealership came back with a 6k estimate and I called Jim who gave me a quote which was much cheaper but also gave me questions to ask the dealership. Because of his help, the dealership covered the work under the warranty. I don't know a lot about cars and feel it's an area I've been taken advantage of before. Jim wasn't there to make a quick buck-- but to support and find the best solution. He earned our trust and all our future business.”