Used Cars in Norfolk, VA

“My experience with Morales Motors was on point. Ms Cayenne is an excellent representative. She is professional and very informative. She definitely made me feel comfortable and will work hard for you to get you in a vehicle that fits best for your situation. The owner Mr Morales has a professional very calm personality that worked perfect in my panic modes. He made sure every issue I had was a priority and he went the extra mile just to make sure I was taken care of. Their mechanic Mr Johnathan went beyond just to help me with vehicle issues after i purchased a vehicle. Even Mr Taylor amazed me being able to communicate fluently to customers of a different language. Amazing team. I definitely recommend them.”

“I am absolutely thrilled with our recent purchase of a pre-owned vehicle from Ryan @ Carafello's Auto Sales.

Having suffered through a seemingly endless parade of absolutely abysmal used car search interactions with a parade of "clown show" characters @ a host of local lots, I was ardently wedded to harnessing established web based players (e.g., CarMax, Carvana, TruCar).

My wife passionately advanced an alternative path, given her incredibly favorable impression of Ryan formed over the course of numerous interactions with him in her role @ a financial services firm. She engaged Ryan with a “wish list” list of requirements in a late model, low mileage sedan in an effort to strike the balance between performance and value.

After acquiring a vehicle meeting all her requirements, Ryan invited my wife for an inspection and test drive. I insisted on accompanying her, given my deep reservations in yet another experience closely akin to that classic cult movie Used Cars with Kurt Russell.

Anticipating the usual "flim-flam" sales approach so typical of pre-owned auto brokers, I was totally taken aback by Ryan’s sincere and genuine approach in (i) building a relationship with a client earnestly seeking value rather than (ii) advantaging a customer desperately seeking a one-time deal.

Even in the eyes of my jaded judge of character that have so often been bitterly disappointed in the past by a seemingly endless episode of “Bozo the Clown” Used Car Salesmen masquerading as bona fide players on the field, Ryan answered my many questions fielded his way @ both (i) the vehicle in general and (ii) his business model in particular with kind patience, quiet respect and obvious expertise.

As a heartful graduate of the Virginia Military Institute (VMI), I found Ryan to be a kindred spirit in embracing the ethos @ a sense of honor > Nothing is ever worth the undying shame of advantaging another in order to advance personal gain.

Trust in any modern transaction is a rarity in these troubled times, especially in the pre-owned vehicle market space. Given Ryan’s singular focus on (i) cultivating a heartfelt client rather than (ii) preying upon an unsuspecting customer, I will turn to him time and again in the future with quiet confidence in engaging a truly trusteed steward when seeking another vehicle.

In my humble opinion, there are none better than Ryan @ Carafello's Auto Sales!”

“I have been dealing with Joel's Auto for a few years. Me ,my family love the business. They are easy to work with. They help in all ways and the vehicles last. I would recommend this company to deal with you and experience a satisfied delivery of service. Thanks Joel's 5 cars later still working.”

“Bought a 2008 Chevy Colorado from them. Best part of the process was they weren’t outside hounding me on the lot to buy it. I’ve only had it 10 days and I’ve driven it 1600 miles already halfway across the country. Changed the oil when I got to Michigan and she’s running great.”

“From the time we drove on the car lot, I knew we were going to leave with something. My grandson who is 17 and about to graduate seen a car that he wanted there. We expressed our concerns to Joe and he was so understanding. He answered all our questions and gave the best customer service ever. He wasn’t just trying to push a car on us to buy him. He had a very meaningful conversation with our grandson and that was very thoughtful. The car has not given us any problems at all and my grandson loves his car. We definitely recommend you all go and talk with Joe and we will be going back to see him for our granddaughter.”

“Lex was great and everything was quick and smooth. The energy in here was great and they assisted with everything in a positive manor. I definitely recommend anybody in G n H!”

“I have to be honest this has to be one of the best places I have ever bought a car from! I went there lookin at two cars and they pointed me toward the car I ended up buying which was cheaper than the two cars I was looking at. You can really tell these people love there job and that’s why they are there! They are not there to just sell you a car they are there to make friends and family. True a great place and great people. I will definitely be going back here if I’m in the market for a new car.Thank you premium motors for everything y’all have done!”

“I had the Best experience buying my first car at 1 stop auto! As a woman I had my reservations trusting a car sales man or mechanic, but not there! They were honest and transparent about the condition of the car and have made sure me and my little one were safe and happy in it! So thankful to their long partnered mechanic Darrin and the Owner Steve! They have great lifetime perks that come with the purchase of a car through them. I highly recommend purchasing a vehicle through them!”

“I worked with Dylan and he was AMAZING! He was very patient and worked with my situation to get me into a car same day! No other dealership I had been to provided service this good.”

“I brought a Ford Van from Tony that I had seen at another dealer. Tony got that van and sold it to us for less than I could.Tony is honest and cares. He saw me in a business meeting and learned I was having a hard time. When all of us were standing to pray, I felt something in my hand. Later I learned Tony had stuff money in my hand. He never said anything nor did I, but I was thankful as I could buy groceries.So visit Tony for good vehicles at fair price and also make a friend whether you buy or not. But buy if possible so Tony can keep being Tony.I have not seen Tony for a long time, but I never forgot him.Jim”

“Irvin helped my mom get a car this past weekend. She was nervous because she still had a balance on her previous vehicle. Irvin was patient and considerate of her anxiety and helped her through the process. As someone in the financial industry, I was impressed with him. He was able to get her the best evaluation for her previous vehicle and was open and honest from the beginning about how much her payment would be. He followed all the steps of service and is definitely an asset to the Enterprise team. Also would like to shoutout Javon for assisting as well. He made us feel welcomed and I love to see team work between coworkers. They also made her feel very special by doing a celebration dance and hitting the gong to commemorate her New Car! I will 100% send anyone looking for a car to this location. Thank you Irvin!”

“Literally the best customer service I’ve ever had. They are so prompt and honest about the cars. I went in and they helped me with finding a car! Even picked me up to get the car!! I was so nervous I’d not get a car, my mission was a success here! Thank you Billy, Anthony, and everyone involved! I’m driving now thanks to your team! S.N if you go here keep your sticker ?”

“Justin was perfect from the start of my purchase to the finish. Any questions I had he was more than happy to answer with no hesitation. I appreciate you. And would definitely recommend stopping by.”

“Great business! Bought a 08 Honda civic for the best price in the area. Very upfront with any problems or pricing. His cars also come with a 3 month warranty and he handles all of the dmv process. I don’t trust a lot of used car dealerships but he is a very good guy made the process very great!”

“These guys worked with me on buying my new truck. I live 494 miles from them. They worked with me over the phone. Accommodated a 3rd party vehicle inspector on my behalf. When I arrived unforseen mechanical issues arose and to keep me on scedule for my scheduled departure back to Connecticut these guys jumped through a lot of hoops to complete the work by end of business. The owner seems to really want to give a good car to each customer. Thanks for the help guys.”

“So I waited about a whole year to give Boss Auto a review. I bought a 2011 Hyundai Genesis R-Spec around September 2022. They sold me a great car. Amazing weekend car to drive. Had a little bit issues but nothing major I couldn’t fix myself. It was a quick experience and honest sell. I give them 4/5 stars. Only one problem I had is they were not negotiable with their prices. But overall a great dealership.”

“Brady was by far the most excellent sales rep I have had the pleasure of working with! He was very communicative, helpful, and willing to meet the needs of my family to get us the car we needed at the price we wanted! Highly recommend Brady and Rick Hendrick Chevrolet!”

“Had a tire blowout on the way home to Kentucky on our trailer. Couldn’t have happened in a better spot. They had exactly what I needed and they got us back on the road in 15 minutes! Thanks Dean and team!!”

“Came here looking for a vehicle, and it did not disappoint. Jason was very helpful and knowledgeable when it came to the vehicles in the lot and helped me pick out the one that best one that suited my needs. Walked out with a 2018 Volkswagen Passat the same day, he even stayed past closing to make sure everything was perfect and all the paperwork was correct. Highly recommend!!”

“THE MOST pleasant car shopping experience so far! Shout out to Steve, Kris with a “K” and Andre!!! Everyone was so nice and patient. They walked me through every step of the way. Love my new 2022 Mustang! I was worried about not being able to get a loan approved. But everything worked out perfectly! I received my license plate in less than a week. They knew their stuff and had the TOP NOTCH customer service! Highly recommended!!!”

“We bought a van from these guys last year and the experience was great! There was no pressure and the owner was willing to negotiate the price to fit within our budget. Our van has been a solid purchase even though it is an older car with high mileage, but I would definitely buy another vehicle here. I appreciate the time and effort this small family business put into helping us find the right car and even letting their son call us months later to see if we were interested in upgrading to a new vehicle they got on the lot (he said he remembered what we were looking for and wanted to give us a chance to come look at it). Cannot recommend this sweet family enough! There's a lot of options out there and when you want someone honest who will shoot straight with you, this is a great place to buy!”

“The Amazing Woman that works inside Made my wife & I - our whole day yesterday!!! She works hard and is such a wonderful soul!!! We just wanted to give a shout out to Her and this dealership! Very fast and easy!!!! Highly recommend all the way around”

“These guys are the best. Gabriela knew exactly what I wanted and followed the entire process to lead to my best election. I received extraordinary assistance from all the staff. we will definitely buy our next car with them.”

“My son's dodge journey was totaled this summer and we looked all over for a reliable small suv. We looked at so many car dealerships over a period of several weeks. We found a 2007 Toyota Rav4 for a price in line with the market. We worked with Scott and we're very happy with the service. For a small, non refundable deposit he held the car for us, he agreed to allow us to take it to our own mechanic as long as it wasn't gone too long. He had the carfax for us. We've had the car for several months now and have not had any issues. I would purchase here again.”

“I purchased a vehicle from Steve auto talked to Mike about the suv I was interested in we came to an agreement on the price I had few concerns about a couple of issues weren’t nothing really serious but I got to say he was a man to his word he did everything he said he would do and more also the office staff was outstanding I will definitely buy my cars from there or Atleast they will be my first choice I like doing business with people that do what they say again thank you Mike and your staff again”

“I bought a Honda pilot about a month ago and The gentleman who took care of me was very professional, personable, and a straight shooter!
He expedited the whole process. He made everything so easy and seamless. His name is John Spensieri.!
Thanks for everything John!!!”

“Yo! HW Auto did right by me and my son. I went in to buy my son his first vehicle. From the awesome first interaction with Jordan to the great customer service from Saul, HW staff were top notch. Mr. Asad did not shut me out during negotiations, but was willing to find the sweet spot that served both of us. I gotta give honorable mentions to my man who drove us to AutoZone and to the mechanic who went over and beyond. I'm not naive about the age of the vehicle I bought. There are likely future maintenance issues my son and I will have to tackle. Nevertheless, HW went the length to earn our business. Thank you!”

“We had a great experience with Checkered Flag Auto Outlet! Our family is growing as we are expecting twins so we were looking for a vehicle with third row seating but one that wasnt super expensive. Andrew Huffman helped us to find a really nice car that fit exactly what we were looking for. He was very nice to work with, very personable and was not pushy at all. Thank you so much Andrew for helping us find a vehicle that fits our needs!”