Rite Aid is a trusted pharmacy chain known for its friendly and professional staff, especially in the pharmacy department. Despite a busy environment with many different people coming in and out, the pharmacy team remains organized, experienced, and attentive. Customers often appreciate how the staff knows their needs, quickly understands prescriptions, and provides accurate advice. The pharmacists go above and beyond, helping with medication issues, finding the right prescriptions, and paying close attention to serious health conditions. Many customers feel safe and cared for, describing the staff as kind, positive, and attentive, making them feel seen and valued. The pharmacy also offers services like yearly vaccinations, which are administered quickly and with minimal soreness, and medicine delivery, even across long distances. Although there can be waits for refills, customers believe service quality makes it worthwhile. The store provides a variety of health and wellness products, along with photo printing and discounts through the Rite Aid Rewards program. Overall, Rite Aid aims to improve community health through engaging experiences, excellent products, and personalized service, helping customers not just get healthy, but thrive. It’s a place where many feel confident returning because of the caring staff and reliable service.
They're closing the store permanently so stock is low but employees still try to be helpful. Could have done a better job on notifying pharmacy customers and informing them on the status of ongoing prescriptions .
October 2024
Rite aid pharmacy on Tidewater Dr is slow sometimes taking 2-3 days to get a prescription filled. Had to hassle them several days to get my prescription that I had to take before my surgery otherwise it would have been delayed
October 2023
I go out of my way to get my yearly vaccinations at this location. The staff is super friendly, professional, quick, knowledgeable, and the young woman who administers the shots does it in a way that leaves me with minimal soreness.
