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“I came in to get some help troubleshooting my wife’s new phone and was kindly greeted by both Andrew and Anthony. While it was Andrew who assisted me in getting my issue resolved (he did a fantastic job by the way) I also must say that Anthony was also very polite and professional too. The two of them are excellent salesmen and VERY good at what they do. I will gladly be coming back to this location for all my future needs with Verizon!”
“I was having issues with upgrading but the customer support here was IMMACULATE. Da’shala literally went above and beyond to help me all 4 times I came in. Everything was sorted and it was a great experience.”
“Jessica, at the 7721 Hampton Blvd., Suite A in Norfolk, is outstanding! Her expertise, patience, and kindness are exemplary. We are all fortunate to have her as a representative for Veizon.”
“Digan helped me and my parents switch to verizon and utilize verizon's deals to upgrade our phones. Very easy to talk to and answered our changing questions. I left an important sticker in my trade in phone, but we had gone in the next day and they still had it. thanks!”
“Lucky was and is very polite...She was very professional. I love her service and will travel just for her because she was very attentive. I appreciate her great service..”
“Angel was super helpful and friendly to me and greeted each customer when they came in. Very knowledgeable and got me a good deal. He knows what he’s talking about and shows real care for all customers. Thank you Angel! He needs a raise!!!”
11AM - 6PM
3611 Tidewater Dr, Norfolk
Mobile Phones
“Wow nothing but the best customer service and friendly environment. When Rico says 20 to 30 mins for him to do everything to your phone he means it. Definitely will be coming back.”
“Melanie was an amazing sales rep she was very pleasant and made sure I was pleased when I left . Also thank you to Kevin for assisting her along the way ! Thank You Guys Great Experience!”
“I wanted a phone I had brought to have the same phone as a phone I had drowned and the girls there helped me every way they could, but I couldn't remember my 8 digit pin. We finally decided to set up a different account and they helped me out with a pin I can never forget! They are wonderful! But they told me that their bosses got upset if anyone waited for their Lyft inside the store. Apparently, they think it looks suspicious for a 70 yr old lady to wait inside for her ride.”
“Shawn Anderson was the best Verizon employee I have ever met. I was helped quickly and with such quality that not leaving a glowing review felt like a crime. Shawn Anderson helped every patron in the store personally, making each one feel like they were receiving world class service. Shawn Anderson's technical knowledge and expertise helped me feel informed about my decisions and saved me excess of 1,100 dollars. Shawn Anderson is the shining example for not just Verizon employees but every employee. I feel that Shawn Anderson is the backbone of the location he works at, and without him, the store would be severely hindered. If I owned a business, I would want every employee to be like Shawn Anderson.”
“Amelia Medina, the support specialist there was very helpful in getting me the phone I love along with setting me up with the right protection and coverage. She put in my phone case and screen protector for me which shows craftsmanship and care for the products sold. Thank you Amelia for being a big help!”
“Walked into this AT&T store hesitant because I had a mishap with my phone. I am walking out of this AT&T store so happy from the great knowledge, patience and assistance from RJ. Highly recommend RJ for your cell phone needs. Thank you RJ for your technical expertise,”
“The customer service is amazing here Damaion & Chris are the best. Please excuse me if I spelled your name wrong. Just know your kindness compassion and customer service means a lot to me”
10AM - 6:30PM
5802 E Virginia Beach Blvd Suite 145, Norfolk
Mobile Phones
“Was super easy to get my screen replaced. After filling out the info for insurance and then made my appointment same day and was able to drop my phone off right away. The guy that helped was super nice and was able to get the screen replaced in about 45 min. Definitely would recommend if you need phone repairs”
“Wow I just saw the girl with pink hair at Boost. I think her name was Chevy but she said my bill gone be $25 when Boost start doing that for unlimited she need a raise her customer service was great she told me bout all the different ways we could do it stuff. I decided to do the $25 but she really knows her stuff. Thanks Pinky”
“Well to start off with, I've been with a numerous amount of phone companies in my time. I've been with Ntelos, StraightTalk, and T-Mobile. But I decided to wing in on a different approach to remain a user of the cell phone industry. I wanted a change. So my last company was with T-Mobile and I wanted a new phone, something better than the previous model I had already had, which was actually continuous on a 2 year payment plan. I also had not finished paying off the phone. But I was in a rush, I was almost done but was eager to expect something different. I called AT&T, because they were the current owner of my current job, Cricket Wireless. I called this location and immediately, the representative says I have something for. That quick effortless response was unbeatable. So I go into the store, and he already talked me into switching. Got me the best phone I ever had in my life, and did it all without an excessive down payment, he treated me as if AT&T was about to offer the world. Now, I can say I am honestly happy because of that very day and the associate from this store completely changed the contrivance unpredictably. This associate was the absolute meaning of highly regarded as I am completely gratified with my service. This very day changed my life and all it took was a step forward and I truly thank AT&T and what endeavors they had done for me. If they do much more for the community, I would not be surprised because they seem to only be of helpfully. I also enjoy working for their company Cricket Wireless, which I've been for a year now. Who also does much for the community. Go, AT&T!”
“Top of the line service! Very pleased and satisfied with my transaction! thank you so much PJ Cyana and their team for the great visit! Super excited to use my iPhone 12!!”
“The store visit was great ? everything went well. That was 07/27/2023 I stay in GOSNOLD APARTMENTS, GOSNOLD AVE. Since my purchase I Am still without INTERNET service. 2 cox texts has come out and couldn't hook me up. They said my building Manager has to get an electrician to come out, what is wrong with all this , please let me know in Comments, Thank You.”
“This Metro gets 5 stars from me and our family because of the outstanding customer service we experienced from Eva. She was so amazing that we will follow her to any store she works at! Friendly, supportive, knowledgeable, she was the best representative we have ever experienced in our 8 years of having Metro. Thank you so much Eva!”
“My phone died on me and wouldn't turn on. I ended up needing to get a new phone. Ashley was extremely helpful and patient. She was able to calm me down and help me get a phone that was similar to my old phone. Thank you Ashley for all your help.”
“I was served with respect and feel at home. Thanks to Malasha. She was the mostest of the hottest. Thank you, much for all the help. It was nice coming back to T-MOBILE”
“I went to boostmobile to get an upgrade phone. I dont know the young ladys name. She was so helpful.she gave me the price of the phone and case for my phone. She also transfered my photos and contacts. I will return boostmobile for accessories and i recommend this boostmobile to others.”
“Metro PCS on first view is probably the only Metro I like dealing with because they have the most competent, intelligent sweetest go out of her way to make you happy and to please you girl working there. Her name is Gloria and she is the best if you need a go to girl a good great go to girl call Gloria first view Metro PCS my whole family loves her. Thanks Gloria Kat Busby”
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“Thank you very much a gentleman was very kind and sweet and took care of me right away I recommend everyone to go to boost Mobile thank you okay how do I send it”