Cell Phone Stores in Richmond, VA

30 locations found near Richmond
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“This place is the best place come get your phone fixed get a case or a screen protector the service is extremely good and I highly recommend these people come check em out”

4.9 Superb133 Reviews

“Had a problem two weeks ago and Cecilia waited on me and took care of my problem. I highly recommend Richmond Geeks 2 to everyone who has a computer, tablet or phone problem. Moderate prices”

4.8 Superb144 Reviews

“I went to inquire on service and Monnie was so personable and knowledgeable about the products. He provided excellent customer service and he was such a pleasant young man. Verizon need more associates and managers like him”

4.7 Superb133 Reviews

“Issac was a true life saver for me! I was stranded with a broken phone and he solved my confusing problem with quick expertise. I was able to stay in budget and keep my number! He was friendly despite my impatient anxious attitude at first and was able to have me feeling better about the problem in no time. He even handled there being another customer waiting in the store just as quickly as he helped me. I will be coming to his location for all of my Verizon issues, new lines and upgrades for as long as I'm in the RVA! And I highly recommend that you do to!”

4.8 Superb44 Reviews

“Honest business while others try to rip you off with bs like " we are Samsung partner and we have to replace your screen whether you want or not". They also have a cool t shirt printing business”

4.9 Superb30 Reviews

“Jamie is wonderful . She is patient and knowledgeable about the services at AT&T. I was having a difficult time with my phone . She walked me through everything. In this day of time it's hard to find good customer reps. She's not good but great. I can't thank her enough for her help and patience. We definitely need more like , Jamie. She deserves 10 stars. Thanks again.”

4.4 Superb95 Reviews

“That was one of the fastest phone repairs ever ! Fair price on repair , screen protector and case !! I couldn’t be happier and I will definitely be going here for all my tech needs. Thanks so much for your service!”

4.6 Superb48 Reviews

“Heavan provided me great customer servive, came in with my phone not having service and walked out the door with a tablet and a new phone both with cases and screen protectors and new phone also has acp”

4.5 Superb48 Reviews

“Had such a great experience getting a new phone! Eman at the Verizon store in willow lawn knew the answers to all my questions, made set up so seamless and easy and even stayed late to make sure I had everything set up! Thanks so much!”

4.3 Superb104 Reviews

“Edgar is the best employee in that location he help me with smart pay for my upgrade and he explain everything to me ,i been in a different metro stores before and the customer care is the worst, I definitely coming back to this location”

4.4 Superb63 Reviews

“Had a great experience with them! Price was unbeatable and the quality impeccable! Picked up a few accessories while I’m the store, really enjoyed taking to the owner and getting to know them and their business!Thank you!!”

4.8 Superb25 Reviews

“Finny was very patient and helpful in getting me a new phone when my old phone stopped working. I came in 30 mins before the store closed and he helped me well after closing.I’d highly recommend this store!”

5 Superb18 Reviews

“I have been here several times. Always had prompt, courteous and very helpful service. Other reviewers - some people are grouchy and unreasonable - the same ones who write bad reviews when the other ratings are 5 star. "Consider the source" as Mom used to say about such folks. BUT, I will say that VERIZON SIGNAL IS WEAK around my neighborhood, right in town, Monument Ave. Not the store's fault, but am looking for another cell provider.”

4.4 Superb52 Reviews

“Excellent service from Kass! She assisted my dad today in upgrading his phone. With me living out of state you can imagine how complicated this process already is and Kass went above and beyond and was SO HELPFUL! I would go so far to say she is the best service I’ve ever experienced with AT&T ! I couldn’t be more thankful for her patience and help!”

4.2 Good141 Reviews

“I came in with a minor fix for an IPhone that I had been putting off because those types of things are always expensive. When I walked in I was met by Joshua who had s smile on his face and got to the root of my issue quickly. I was in and out within 10 mins and paid a 1/4 of what I thought I would. Would for sure recommend”

4.6 Superb30 Reviews

“Worked with Tonia today at John Rolfe Verizon and she did an excellent job of explaining the trade-in program which I did not understand. She answered all my questions and more and was very patient and took the look at my account to make sure I was getting the best deal. I have been to two other Verizon stores and honestly was turned off by the lack of customer service so today was my third try and I was a bit skeptical but I'm so pleased and feel very lucky to have worked with Tonia. Thank you Tonia!!”

4.3 Superb71 Reviews

“I would definitely recommend! I came here to get my iPhone 12 Pro Max OLED screen replaced and Wally got it done in under an hour with a screen protector free of charge.I ended up losing some functions like True Tone with my phone screen due to it not being an Apple screen (not his fault) and he returned my old screen and offered me a refund immediately while suggesting other options.Super kind and honest workers at Broadway, and some of the fairest prices in RVA.”

4.4 Superb48 Reviews

“I visited this store to switch carriers. The guy who helped me had decades of experience and was over the top friendly. You could tell he honestly wanted to help and would go above and beyond. I've never encountered service like this anywhere. Not only did he switch me over in record time but helped me setup all the added benefits. I can't recommend this store enough. He needs to be training everyone in customer service. We need more people like this in the world. Ash, if you're reading this thank you for all your help. Keep doing what you're doing, the world is a better place with people like you in it. Much success and blessings brother.”

4.5 Superb36 Reviews

“They are fast and efficient. Now I always take responsibility for any of my actions. I apologize for the previous review, I was convinced by someone that it was a different phone. I do have a concern about the battery and screen. Overall I recommend this store over all others. Staff is friendly, nice, efficient, and funny.”

4.4 Superb42 Reviews

“Kevin was a big help, I broke my phone and didn't know what to do. He called the support and got all the information needed and gave me a new phone on discounted price”

4.6 Superb26 Reviews

“I dread everything related to Verizon; their customer service makes even the smallest task a nightmare. But alas, I had to get my phone fixed. There was no way around it. So I put on my big girl panties and went to my local store after work. There were two of us waiting when I got there. Within five minutes we were both asked what our needs were. Robert simultaneously took care of us while helping another woman. This man needs a raise. He was actively helping all three of us during downtime in the others’ service. I was in and out in 30 minutes. Robert is an angel. I left there with all my problems solved, he didn’t try to upsell me or talk me to something I didn’t need. He simply fixed my phone quickly and efficiently, while helping other people and he did it all with a smile on his face. Five star experience.”

4.3 Superb51 Reviews

“Don't let the small size of the store. Keep you from stopping in. The tech exchange is a really cool place to get old and vintage games and gaming systems. the staff here is friendly, knowledgeable, and willing to help with any questions you may have. They also sell DVDs at a really good price.”

4.4 Superb33 Reviews

“James J. was a huge help for me today. Came in to replace a broken phone: James efficiently described my options, created a welcoming atmosphere, and was eager to share his knowledge with me. This is one of my better experiences at a non-corporate verizon store, and I will be coming back for future”

4.1 Good97 Reviews

“They've moved. Now right on W. Broad St. Across from Charlie's. Great service! Jasmine helped me, super sweet. GotA great deal on the new Samsung and they transferred all my data, contacts, everything!”

4.2 Good43 Reviews

“Last time I went into a Metro by TMobile I walked out without ever being assisted. By now I was in dire need of an upgrade. Nick was awesome, friendly, knowledgeable and got me in and out in a reasonable amount of time. I have a new phone now and it didn't break the bank. Thank you!”

4.3 Superb27 Reviews

“Araceli was incredibly helpful! She got me transferred over from Boost mobile, got me a free new 2023 Samsung galaxy phone! And I got a discount I wouldn't have gotten without her. She even stayed late to help me get all set up. Fantastic experience!”

4.5 Superb17 Reviews

“Hi hello! Iam Marshall Perry I have had the experience of experiencing the costumer service at the Hull St . Location to be very satisfying with the pleasure of meeting Ms Ashley and am proud to say she is and will be my obe and only wireless Rep!”

4.1 Good48 Reviews

“Selena and Jocelyn were excellent! They both took the time to help us when it was close to closing. They were pleasant, professional, and efficient ! Thanks ladies for being so attentive!”

4.5 Superb15 Reviews

“Thank you Nadi! There are other stores closer to where I live but I will continue to go to this location because of the customer service. Smoothest transactions I've ever had. My phone had an issue with the screen the day after i bought it. They ordered me another under warranty and called me when it was ready. Good guys over there- Polite and efficient.”

4.3 Superb20 Reviews

“Indigo helped me through an unnecessarily difficult/complicated transition to a new phone and was so kind and patient. Best customer service i've ever had at a tmobile!”

4.1 Good34 Reviews

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