-
August 2023
Terrible service from tall african american lady with glasses. She was rude and she did not want to find a solution to my problem. I have been a very good customer for more than 20 years. Never had experience like this. It was the Norfolk Hampton Blvd branch.
-
April 2023
Do not bank with them, they are super unhelpful, lie to their customers, and close your account without notice. Even when you have not violated any terms.
-
December 2021
Renet was super friendly and professional, she was able to refund an overdraft fee even though she didn’t have too. Overall great experience, staff was courteous and promptly. I would recommend this bank to anyone.
