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“I was having issues with upgrading but the customer support here was IMMACULATE. Da’shala literally went above and beyond to help me all 4 times I came in. Everything was sorted and it was a great experience.”
“Digan helped me and my parents switch to verizon and utilize verizon's deals to upgrade our phones. Very easy to talk to and answered our changing questions. I left an important sticker in my trade in phone, but we had gone in the next day and they still had it. thanks!”
“Angel was super helpful and friendly to me and greeted each customer when they came in. Very knowledgeable and got me a good deal. He knows what he’s talking about and shows real care for all customers. Thank you Angel! He needs a raise!!!”
“I was served with respect and feel at home. Thanks to Malasha. She was the mostest of the hottest. Thank you, much for all the help. It was nice coming back to T-MOBILE”
“Pedro the store manager and his staff were excellent! Great vibes and customer service. Very personable. I usually don’t get this much hospitality at any other T-Mobile. I recommend all my friends and family to this location on 21St st”
“I would like to leave a good comment for Jillian who helped me when I went to T.Mobile in November 2023
She was extremely helpful and did everything to help me and she did find me a solution which was the total opposite of T. Mobile in NYC they hardly spoke to me.”
“I have never seen a better place. But there is more to it than doing a better job. My husband and I decided to change our phones after a long research. This place offered the best deal for our budget. We visited them several times. Of course it took a long time to finally get everything sorted out, change our lines, transfer information... Mr. Bryan, you are truly a great representative. We are grateful for your kindness, patience, professionalism, help and hospitality. I must admit that I will pray for you to be in a better place in the future because you made our bad day better with your sincere service. Thank you Cox team, thank you Bryan...”
“Never a line, superior customer service. If you are indeed looking for service or even have any questions look for Britni, she's always smiling and willing to help”
“I went to this location after being cursed out at the Providence Road location. The service representatives at this location were extremely kind and thoughtful during the whole visit. I was able to complete my purchase an upgrade 2 iPhones and received 2 iPads through the promotions that they were running. I am extremely happy with the service that we received especially after the treatment that we received from previous location.”
“My kids and I came in to get my son set up with a phone last weekend, and Angelica was fantastic. She helped make everything easy peasy and I’m super appreciative!”
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“I came in to get some help troubleshooting my wife’s new phone and was kindly greeted by both Andrew and Anthony. While it was Andrew who assisted me in getting my issue resolved (he did a fantastic job by the way) I also must say that Anthony was also very polite and professional too. The two of them are excellent salesmen and VERY good at what they do. I will gladly be coming back to this location for all my future needs with Verizon!”