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“Most of the time my business with desk representatives is efficient and prompt. I did have one time when a computer glitche complicated things for all branch business. Overall notary quick opening new account is quick. Transfer funds with other banks has gone smooth.”
“Candice was amazing, she went above and beyond for us. She worked with us and with our seller, made sure we all had the right documents to make our purchase go over smoothly.Thanks again Candice!”
“I just want to start off by saying. This is the best experience I have every experience in my banking history. I went there to get my car refinance and refinancing I did. The representative was very knowledgeable of his job and right away he started to resolved it. With the outcome I was so excited I couldn't believed what I was hearing. Refinancing was the best thing I could've done it all work out in my budget and I was so happy to hear the good news. When I tilt my head to cover my face in rejoicing. My wig fell off my head at that very moment I didn't care I was caught up feel nothing but release. I paid off my car sooner then I planned. I sincerely thank the staff at NFCU for being such a professional establishment. You'll have a blessed day. Continue to be the best of the best in the 757 area ??”
“i couldn't be happier that when my wallet was stolen instead of wait a day or two to get a new one in the mail i was able to walk in and walk out with my debt card within 20 minutes.”
8:30AM - 12:30PM
7420 Granby St, Norfolk
Credit Unions
“I want to shout out the incredible Ms. A. Grant, Senior Financial Service Representative here. She really gave me exceptional customer service. The security guard was kind. I love the entire branch. I am considering closing 1st advantage after dealing with Ms. A.Grant. A beautiful person?”
“I’m new to the area and was lucky enough to be referred to Bayport by a colleague. Ms. Gail was so kind and patient with me throughout the entire process. The wait can be long because it’s a small location, but it was outshined by the incredible customer service. I will absolutely be referring friends and colleagues to this credit union!”
“I went to this branch around 3:30 on Christmas Eve Eve to get my auto loan check and deposit and check. As you probably would guess, it was pretty busy. But, let me tell you, once the security guard let me in, I met Ashley. The sweetest lady I have ever met at Navy Federal. She gave me the biggest smile and signed me in. She even came by to check on me and went to see how long it would take. What a difference she made. She even gave me the sweetest Merry Christmas also. Thank you Ashley. Navy Federal should be blessed to have her.”
8:30AM - 12:30PM
2701 Hampton Blvd, Norfolk
Credit Unions
“I went into the Hampton Blvd. Location to for assistance with my mom's account. Adoris Smith was very helpful. She took her time with us and she even suggested better options for my mom! Thank you Adoris for your kindness and patience and wonderful service you provided!!!”
Credit Unions
Credit Unions
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Credit Unions
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Credit Unions
“The staff at the Little Creek location was very professional. The customer service was amazing and all of the employees are assets to your establishment! Mr. Brian Turner was very knowledgeable of his job and answered every question I had without hesitation! He made sure he explained the difference between each account and also assisted me in setting up my online accounts and linking my external accounts. I haven't received customer service like that since the 90's will definitely recommend this location!”