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“i couldn't be happier that when my wallet was stolen instead of wait a day or two to get a new one in the mail i was able to walk in and walk out with my debt card within 20 minutes.”
“Navy Federal Credit Union caught fraudulent charges on my card, called me on a Sunday and asked what my last purchases were. They realized there was an issue. They instantly credited back funds to my account. Customer service person was so nice and handled everything. She put me at ease. I am so grateful for the call and the fabulous customer service from Navy Federal Credit Union.”
“Candice was amazing, she went above and beyond for us. She worked with us and with our seller, made sure we all had the right documents to make our purchase go over smoothly.Thanks again Candice!”
“I’m new to the area and was lucky enough to be referred to Bayport by a colleague. Ms. Gail was so kind and patient with me throughout the entire process. The wait can be long because it’s a small location, but it was outshined by the incredible customer service. I will absolutely be referring friends and colleagues to this credit union!”
“I want to shout out the incredible Ms. A. Grant, Senior Financial Service Representative here. She really gave me exceptional customer service. The security guard was kind. I love the entire branch. I am considering closing 1st advantage after dealing with Ms. A.Grant. A beautiful person?”
“I went to this branch around 3:30 on Christmas Eve Eve to get my auto loan check and deposit and check. As you probably would guess, it was pretty busy. But, let me tell you, once the security guard let me in, I met Ashley. The sweetest lady I have ever met at Navy Federal. She gave me the biggest smile and signed me in. She even came by to check on me and went to see how long it would take. What a difference she made. She even gave me the sweetest Merry Christmas also. Thank you Ashley. Navy Federal should be blessed to have her.”
“Renet was super friendly and professional, she was able to refund an overdraft fee even though she didn’t have too. Overall great experience, staff was courteous and promptly. I would recommend this bank to anyone.”
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“Most of the time my business with desk representatives is efficient and prompt. I did have one time when a computer glitche complicated things for all branch business. Overall notary quick opening new account is quick. Transfer funds with other banks has gone smooth.”