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8:30AM - 5:30PM
111 E 18th St, Norfolk
Apartments
“Alanis and her team are amazing! Very well kept property and even better management. The staff is super friendly and knowledgeable of their community. Townhomes are spacious and accommodating for resident’s needs. Highly recommend!”
“Pinewood gardens is 5 stars in my books.
Living here has been peaceful and office staff and maintenance is incredibly helpful.
When I applied the application process was a breeze, the lease signing was very informative and didn’t take long at all.”
“I’ve been living here for over a year with no complaints. staff has changed recently so I’m just going to blame the slow/non existent replies on them having to adjust, maintenance (bernard) is extremely nice & helpful though.”
“Scyler Snowden was a great leasing
consultant and helped/ continues to help with All our question and problems. Colony point is a great place to live! 10/10 recommend!!!”
“Having been at another S.L.Nusbaum community, before I moved here, I knew that management takes care of their residents, apartments and grounds very well. I knew when I moved here it was the right choice. Excessive noise is never tolerated, and maintenance is fast and professional. - From a verified resident on ApartmentRatings”
“I want to make sure the woman by the name of Kayla receives her kudos. She has excellent customer service skills and very attentive. We need more people in this world like her. Thank you”
“It has been good thus far. The maintenance team responds quickly. The young man Shane on the maintenance team. Always does a good job & leaves my apartment clean when he finishes. I can always tell when he answers my calls. He also explains what he needs to do & ask permission to come in if i am not home.”
“I would like to say I have thoroughly enjoyed my experience at Pilot place. The property manager, Kim, has been AMAZING!!! I came to this property at least four times to decide where me and my family were going to live. Kim was patient and kind every time I came. I am sure I was becoming annoying after the fifth apartment tour but she stayed calm and professional and made me feel valued. We have made the decision to move here and Kim has definitely made the choice easier.”
“I would like to send a special shout out to Mrs. Shirley Johnson. She showed knowledge, patience, and professionalism at all times today. I was in desperate need of getting an apartment and Mrs. Johnson made me feel like I was choosing the best option. Thank you!”
“My experience staying here has been amazing, great staff and a nice place to stay. They are also really good at pairing you with a roommate at your preference if you have a 2-4 bedroom apartment.”
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“This place is amazing. Apartments are nice and clean and the leasing office agents are so accommodating. They definitely show their appreciation for residents with hosting social gatherings and events! I can’t find anything to complain about to be honest. All good things all around!”