This Cricket Wireless Authorized Retailer in Newport News provides cell phone plans with unlimited talk, text, and data and no annual contract. Customers report the best experience, with amazing service and great deals. The staff is consistently described as helpful, fun, knowledgeable, friendly, patient, and courteous. They provide very good attention, ensure customers know what they need, and assist with technical issues like transferring contacts, apps, and installing new SIM cards. Multiple reviews highlight terrific and splendid customer service, stating it is 100% better than other locations and recommending visitors come to this store ASAP.
Everyone and the manager who works at this location has amazing customer service! They’re very knowledgeable and help with not just phones but also internet, apple watches and tablets! They always inform me on the best deals that are available.
February 2026
Awesome staff, answered all my questions, Thanks to Amaris the store manager and Maricel her sales associate. Thanks for everything 👍
December 2024
Ms. Claudia did an excellent job assisting me with my computer problems today. She did an amazing job. Well above and beyond the call of duty!!!
