“Rewired the case button because the original one was broken, backed up the dying hard drive onto the new one, and installed a new OS with the new files, with the best prices. Best in Richmond and I highly recommend.”
“Had a problem two weeks ago and Cecilia waited on me and took care of my problem. I highly recommend Richmond Geeks 2 to everyone who has a computer, tablet or phone problem. Moderate prices”
“I went to inquire on service and Monnie was so personable and knowledgeable about the products. He provided excellent customer service and he was such a pleasant young man. Verizon need more associates and managers like him”
“That was one of the fastest phone repairs ever ! Fair price on repair , screen protector and case !! I couldn’t be happier and I will definitely be going here for all my tech needs. Thanks so much for your service!”
10AM - 8PM
5909 W Broad St, Richmond“Great staff, very friendly, my wife and I loved the service...got the right phone for us. We worked with Dallas. Thanks! We went back for new phones and customer service is still great.”
“Jamie is wonderful . She is patient and knowledgeable about the services at AT&T. I was having a difficult time with my phone . She walked me through everything. In this day of time it's hard to find good customer reps. She's not good but great. I can't thank her enough for her help and patience. We definitely need more like , Jamie. She deserves 10 stars. Thanks again.”
“Kevin was a big help, I broke my phone and didn't know what to do. He called the support and got all the information needed and gave me a new phone on discounted price”
“Had such a great experience getting a new phone! Eman at the Verizon store in willow lawn knew the answers to all my questions, made set up so seamless and easy and even stayed late to make sure I had everything set up! Thanks so much!”
10AM - 8PM
5300 Chamberlayne Rd Ste 3, Richmond“Araceli was incredibly helpful! She got me transferred over from Boost mobile, got me a free new 2023 Samsung galaxy phone! And I got a discount I wouldn't have gotten without her. She even stayed late to help me get all set up. Fantastic experience!”
10AM - 8PM
5601 W Broad St, Richmond“Excellent service from Kass! She assisted my dad today in upgrading his phone. With me living out of state you can imagine how complicated this process already is and Kass went above and beyond and was SO HELPFUL! I would go so far to say she is the best service I’ve ever experienced with AT&T ! I couldn’t be more thankful for her patience and help!”
“They've moved. Now right on W. Broad St. Across from Charlie's. Great service! Jasmine helped me, super sweet. GotA great deal on the new Samsung and they transferred all my data, contacts, everything!”
“Best Boost Mobile in Richmond. They have the best customer service and anything I ask for they will be able to help me. Also have all types of accessories for all phones.”
“James J. was a huge help for me today. Came in to replace a broken phone: James efficiently described my options, created a welcoming atmosphere, and was eager to share his knowledge with me. This is one of my better experiences at a non-corporate verizon store, and I will be coming back for future”
10AM - 8PM
4144 Meadowdale Blvd, Richmond“I just went to get 3 upgrades, 2 new lines and 15 accesories! the people that attended me were awesome! Jeanny, Denise and Brittany. They explain me everything really clear and they had the patience to do it thats why the 5 stars!”
“Best customer service! The girl that works there was so helpful. I think her name is Karly or Karla. She was so nice and help me transfer all my contacts and pictures to my new phone. Other stores just refuse to do it now a days.”
10AM - 8PM
10110 Brook Rd, Glen Allen“So amazing service.I’ve been trying to change to prepaid plan .so went to two of AT&T stores but they can’t do for me. N I call online n talk with 4 peoples but they can’t help me either.finally I came here today there has one man with long hair n cute who help me in 5mits .i was like Yeaa .. n so happy ?.”
10AM - 8PM
9022 Staples Mill Rd #5, Richmond“Needed to get screen protector and case for phone. At first she didn't think she had one and and she was really looking for it but could not find it. She called the person and they told her that they had shipments that they hadn't opened. Lo and behold she found a screen protector and phone case for my phone. I was happy about that because my phone was unprotected in both ways and I didn't want it's a brand new phone. So I thank them for looking for stuff you know patience and all in contact and others besides just saying oh no we don't have it in sending people away every day this service.”
“Went to the Boost Mobile store yesterday. I was not sure what to expect in regards to whether they could assist me or how they treat their customers. Erica S was hands down the best representation of excellent customer service. She was genuinely caring and knowledgeable and knew exactly how to do what I needed. Five PLUS stars to Erica.”
“I stopped in here to pick up a new phone and the employees were incredibly nice and very helpful. It was quick and painless. Thanks to Kennedy for all their help!”