“06.23.24 My brother, mom and I went to this location to buy a certain item cause their competitors Advance refused to sell us the part and lied to us about not having it. (We called Advance seconds ago before coming and they said they did have it but nope)
Anyways, we came to O’Reilly’s and was helped quickly and friendly. We bought the item satisfied!
Thank you O’Reilly’s for treating us very nice with respect! (:
I’ll be going here more often now and never going to Advanced”
“The man I dealt with over the phone was extremely positive and helpful. Finally came in to get some replacement lug nuts after having to chew the originals off since the tire guy at Luck Chevrolet decided to strip them. Guy was awesome thank you for your help and positive/friendly attitude... You deserve a raise.”
7:30AM - 9PM
5915 W Broad St, Richmond“I fully recommend this place, the employees are very friendly and attentive to your needs when purchasing spare parts...
- I fully recommend this place, the employees are very friendly and attentive to your needs when purchasing spare parts...”
“I had never been to O'Reillys personally but the service was nothing short of EXCEPTIONAL! Not only were they the only parts stores that locally had the parts I needed, when I came to pick up the parts, they asked me if needed additional things (like antifreeze and clamps) that are typically needed for the type of repair I was getting. SUPER HELPFUL staff. I went to this store on both Saturday and Sunday and both crews were nothing short of accommodating and friendly. They even offered to help carry the parts out to my car and searched high and low for a part I needed but had been misplaced in their store. O'Reillys has my loyalty going forward!”
“I’d highly recommend this store, to ANY body. I was having a pretty tough time, struggling pretty hard, and Jake and Corbin both, went above and beyond to help me out, w no expectations of receiving anything in return. Way surpassed any experience I’ve ever had, at any other auto parts store, any store period for that matter. Customer service, unmatched, anywhere. Quite honestly, I don’t write reviews. I’ve never felt the need to. But these 2 boys are cut from a different cloth. Thank you both. It’s people like you, that let people like me know, that there’s still some downright decent people in this world. Anything I can do to return the favor, you have my number.”
“I picked up my pieces without any issues and replaced them in my vehicle...my son and dad taught me how to work on my own car. Also..received a veteran's discount ✨”
“I believe I was just passing by but I used to work for them. Do not ever take the company card and go get a wash for your vehicle that's one of the reasons they fired me. It went to loss prevention and they called me into the office and let me go. And I never really gave you time to wash your truck that you were delivering in. Although they had the means to do we were never given time to do it. Great products and services.”
7:30AM - 10PM
4024 Glenside Dr, Richmond“Fast service well I guess she's going to get that when you walk in about 7:45 a.m. LOL but friendly people the service man who helped me was very caring and understood. I really enjoyed the visit it was not a long one. My first time really going to the place too. So I was happy that everything went smoothly.”
“Batteries Plus is not the cheapest, but they have a large stock of multiples of various items. Need four 12v batteries to replace the aging ones in your UPSes? I did, walked in, did a quick database check, and purchased all four of the batteries. I was out the door within about 5 minutes total. Staff was excellent and friendly. They even warned me of a possibly wet floor as they were on end of day clean up duty and were still cheery and nice. I'll be back when I need them again.”