“Walking into Lenkersdorfer, the welcoming atmosphere and impressive selection immediately set the tone for an exceptional experience. I was fortunate to be referred to Gaya, whose expertise and genuine care epitomize the kind of service that sets Lenkersdorfer apart.Lenkersdorfer has a great selection. But what truly sets them apart for me is Gaya. Her innate ability to understand and resonate with her customers' tastes is incredible. Rather than simply showcasing a collection of timepieces, Gaya took the time to delve into my preferences and observed my personal style to curate a selection tailor-made for me. Her recommendations were spot-on, reflecting not only her expertise but also her keen understanding of what would truly speak to me as an individual. Gaya's dedication to providing a personalized and meaningful experience has made all the difference. What has started as a search for a Submariner myself has transformed into multiple pieces from multiple watchmakers for me, my mother, and my father.If you're in search of a boutique that has knowledgable staff that are attentive, thoughtful, and make the watch-buying experience about the customer and not the sale, look no further than Lenkersdorfer. Unlike other places where personal agendas are palpable my experience at Lenkersdorfer has been anything but transactional. It's been a memorable journey of discovery. If you get a chance to drop in, ask for Gaya. My experience with her was nothing short of exceptional, and I wholeheartedly recommend her to anyone embarking on their own horological journey.”
“I purchased my dream watch and had an issue with the clasp. They replaced it on the spot. Thank you for the great service. I’ll be back for my next watch for sure.”
“"I would like to commend 2 Saleswomen at your store Susan and Fatemeh for their exceptional customer service during my recent visit to the jewelry store. They were not only knowledgeable about the products but also they took the time to listen to my needs and preferences. Their friendly demeanor and willingness to go the extra mile made my shopping experience truly enjoyable. I greatly appreciate their assistance in helping me the perfect piece. Thank you for such outstanding service!"
Julius”
11AM - 6PM
7918 Jones Branch Dr suite 409, McLean“Amazing doing business with these folks. I bought the Zenith Defy Skyline and was thrilled with the product. The watch was better than the description and I had zero issues working with this company when I bought sight unseen. Highly recommend!”
10AM - 5PM
1485 Chain Bridge Rd Ste 102, McLean“Highly recommend! I recently bought a watch on eBay that came slightly damaged and brought it here. Great turn around time and did exactly what I needed. The owner is lovely and I educated me on my watch and how to take care of it. Great service overall!”
10AM - 6PM
1320 Old Chain Bridge Rd, McLean“I have been shopping here for 10+ years and have referred 100+ people. I have had zero complaints or regrets. The only issue is they are too nice and I feel like I’m supposed to tip when I leave (laughs).
I have gotten studs, bands, and custom designed pieces. All to a 5-star quality.”
“Alex is was AMAZING! He was knowledgeable, personable and truly helped us have an incredible experience. We came in to get our watch resized and left with it engraved and a purse! Truly gifted in customer service! We will be back to get another watch soon!”
11AM - 6PM
2001 Galleria Dr, McLean“What a lovely couple at Khoury Bros. Very kind and knowladgable about the diamons. Fantastic shopping. I am very pleased and will return to their store soon.Thank you Mrs Khoury. I am loving my diamon earings”
10AM - 9PM
8017 Tysons Corner Center, McLean“I love Swarovski. I started gifting myself Swarovski on my birthdays. Recently I bought a bracelet and a 2 set chain. I was in love with both of them. Last week I realized that I lost my chain which I brought for my birthday.?? I wish I wishhhhhh I get another pair of same chain. ?”
11AM - 7PM
2001 International Dr Suite #2604, McLean“Mobine was extremely helpful both on the phone and in-person. He took the extra time to answer my questions and make sure I was able to pick the perfect gift. Thanks so much for the excellent service!!”
“I had a great experience at the Omega boutique in Tyson Galleria.
Herbes Lopez provided excellent customer service. He was very helpful in picking my bracelet and cleaning my Seamaster. I left happy and will definitely return to purchase my next watch.”
“Welcoming staff. Immediately attentive. I knew what I wanted and the staff assisted with modeling the piece without issue and prepped the product nicely for gifting.”
“I absolutely love working with Esther! She’s knowledgeable, friendly, and fun! Esther is so helpful and knows so much about all the various bags and the history behind each one. I have been shopping with Esther for years and she makes the experience the absolute best!! I wish I could give more than 5 stars.”
“My family and I have visited this store many times to see Reed, who is not only very knowledgeable about the brand and history of different creations, he is also one of the most welcoming and polite people I’ve ever had the pleasure of working with. He always welcomes me and my family very warmly to the boutique, never once rushed me in my (slow) decision making, and has some of the best advise to give for taking care of my items and also in after sale care and how they can help in the future. Couldn’t recommend Reed more highly!”
11AM - 7PM
2001 International Dr, McLean“Visited the boutique with no intent to purchase, however, I was given a warm welcome by the boutique assistant, a run-down on their horological offerings, and a time piece brochure to take home. While the other reviews seem to state the antithesis, I was very pleased with the customer experience, especially considering my "average Joe" attire. Should I find myself exploring products in this price range, I would visit again.”
“I had a fantastic experience at Elite Jewelers, thanks to Nesreen's exceptional service. She provided me with thoughtful earring recommendations and helped me select a pair that I absolutely love. Her expertise and friendly demeanor made the entire shopping experience enjoyable. I highly recommend Elite Jewelers for their top-notch customer service and beautiful jewelry. Five stars!
---”