10AM - 9PM
9225 Sudley Rd, Manassas“I had the most exceptional experience at T-Mobile, and I must take a moment to commend the expertise, professionalism, and friendliness of Miguel, who made our visit truly outstanding. My wife and I decided to stop by the T-Mobile store on a whim while in the area for an unrelated matter, and it turned out to be one of the best decisions we've made.
My wife hadn't purchased a new device in a decade, so this visit was a significant step for us. From the moment we walked in, Miguel greeted us warmly and immediately put us at ease. His knowledge of the products and services T-Mobile offered was truly impressive, and he patiently guided us through all the available options, taking the time to address our questions and concerns with a level of professionalism that is rare to find.
Not only did Miguel help her upgrade to two new devices, but we also purchased T-Mobile home Internet that we hope will transform our connectivity at home. His attention to detail and dedication to ensuring we left the store satisfied went above and beyond our expectations.
Thanks to Miguel's exceptional customer service, we not only walked away with a new phone and tablet but also with a newfound trust in T-Mobile as our chosen service provider. Our experience with Miguel has not only made us loyal customers but also advocates for the quality of service and care that T-Mobile provides. Miguel truly embodies the spirit of outstanding customer service, and we are grateful for the positive impact he had on our experience.”
10AM - 8PM
8027 Sudley Rd, Manassas“The excellent service, the sales representative Rendy treated me very well at all times, he was very kind and patient. I really liked the service and I will recommend more friends to use your service.
I definitely recommend this store 10/10 in their customer service, they are always willing to help ?”
10AM - 9PM
7305 Sudley Rd, Manassas“I'm very pleased with your service and the staff at this tmobile store especially Nancy with how she treated me today and this store is way more efficient then the other stores near by”
10AM - 8PM
8410 Sudley Rd, Manassas“Ordered a phone online with pickup from this store. When I got there first thing in the morning it was already busy. The manager, Joe, was absolutely amazing - he helped me through the phone set up, knew all the tips and tricks needed to get my account connected easily, and even installed my screen protector (no bubbles!!). All the while, he was assisting other customers and mentoring a younger employee. His positive attitude and incredible customer service are the best - I know where I'll go next time I need Verizon phone help.”
“I came in to the store with multiple needs and pretty disorganized on a holiday weekend. From the outset Chris Berry was pleasant and had a positive, can-do attitude. I needed a new phone, to port from an older phone, and to order internet service for a new home. Chris was efficient, helpful, and used strong problem solving skills. Overall, I would definitely come back to this retail location and would send friends there as well. Thank you, Chris!”