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“Gabby was wonderful on the phone, and Mr. Steve was absolutely excellent this Saturday morning. He walked me through and helped me get everything that I needed. I will always consider this ACE over Home Depot when I can.The human element and interaction is far too rare these days and the big box stores are poor in that regard.”
“Great service! And great pricing! I have nothing but great things to say about this location! All reps are amazing from hector, Toni, and jaime they are all very helpful!”
“Very very friendly they're always there to help you if you need anything take you to the island and show you where it's at very friendly I think all the harbor freight should be like this one another one that's really nice is one on route 3 on plank road they are very nice too they do the same thing”
“My 500 square foot family room carpet installation on 15 July 2024 was outstanding in every way! Christian and Maurice/Morris? were experienced, polished professionals with the old carpet/pad removal and new pad/carpet transition--meticulous clean up, too!
They were courteous, informative, and highly skilled with our many flooring power outlets, heat/A/C registers and step-down CUT-OUTS, and the required seam sealing for this large area remains absolutely invisible! They take pride in their work! I highly recommend Home Depot Fairfax for a pleasant carpet purchase experience from start to finish--no glitches! Thrilled!”
“Incredibly helpful and knowledgeable, our introduction class was thorough, fun, and really helpful in building my foundation as a complete newbie. We returned the next day to grab a couple extra supplies and received super kind support and great tips. Absolutely will return!”
“They have what you need and if they don’t it’s conveniently located right across the street from a Lowes! The parking lot is always crazy here. The paint department always has a long line. Anytime I ask a staff member for help they point me in the right direction and are generally friendly about it.
In the last few months I think they have done a good job keeping the store clean.
Always walk around the store sometimes they have good deals on things you don’t really need but make life a little easier.”
“The staff here are amazing! Nixon and Terrence in particular were so knowledgeable, helpful, and friendly. Helped me get exactly the right parts to get the job done. Thanks!”
6:30AM - 5PM
3684 King St, Alexandria
Hardware Stores
“I haven't had the opportunity to need paint but when I do I recommend to go here. The gentleman working yesterday 5.23 morning left the store to open the usps door open as I was carrying several boxes. If that's how they treat a stranger not even entering their store I can't imagine how excellent their customer service is. Thank you again sir!”
“A friend recommended TW Perry. We found exactly what we needed to replace our 30-year old front porch railings. We replaced the deteriorating, high-maintenance, wood railings with new manufactured materials which replicate the details of our Williamsburg styled home. I found the TW Perry team very responsive to their "Phone/ "TXT" system. I especially want to thank Kelli Fernandez for her 5-Star, exceptional assistance throughout our ordering process. She exemplifies the best of knowledgeable and sincere customer sales and support. Thank you, Kelli Fernandez and TW Perry.”
“We we're first time customers to this place, we were very pleased with the professionalism , caring and helpful service from the Manager there today 5/6/24. Also his co worker that helped us out. He gave us options and detailed instructions. We Appreciate the experience!”
“I had to pick up a couple of new strands of Christmas lights cause good luck finding the bulb that doesn't work lol!Was happy to see they still actually had a large selection instead of being sold out like in recent years.Got two packages of lights, a new pot for my ever-growing, orchid, and a new cute little succulent. Literally, every employee I passed, said hello to me, had a big smile on the face and it was genuine and warm and welcoming. It was a really good vibe. Steven was my cashier and he was amazing! So friendly, helpful, and he also had a big warm smile on his face!”
“Brittney at the lumber said "I don't like customers waiting" right before she helped me and it's true. thanks again for getting me in and out! -DC”
“This Annandale Home Depot is fortunate to have added Mila to their cashier &everything else person: With her personaltouch and warmth, she expands the ordinary cashier/overseer by expanding the role of the humdrum associate just putting in their 8 hours—to an experience of personal warmth and actual interest in the problem at the moment; she makes you feel like an important customer, not just a number , she is amazing , you feel actually good about having been to a HomeDepot, after dealing with MIla.”
“Excellent hardware store with a friendly staff. I was immediately greeted at the door. I was looking for charcoal and it was conveniently placed at the entrance of the store. I'm and out within just a couple of minutes.”
“This is the best Home Depot around. The workers are friendly, happy, nice, and welcoming. I've been here 8 times in 5 days, it's worth the drive if you need help or want advice. Thank you to the mangers at this location, you're doing all the right things, putting the customer first and helping us dream of our next project! Store is stocked well, organized, clean, and well run.”
“The staff here are amazing! Nixon and Terrence in particular were so knowledgeable, helpful, and friendly. Helped me get exactly the right parts to get the job done. Thanks!”
“Review for curbside pickup: it was super easy with the app. I ordered curbside pick up two days in a row and received all my items. Both times Sylvia was super quick to bring the order out with a smile. She also loaded everything into my vehicle for me. Thank you, Sylvia!”
“I would like to take the time acknowledge MAURICE Lyles for is outstanding customer service. My husband and I went to purchase appliances and this young man took his time to listen to us and help us find the perfect fit. I truly hope management appreciates him as much as we did for him hard work.”
“Right off the highway on our way back to D.C. from a Richmond trip, we pulled into this Home Depot. It's exactly like all the other Home Depots with a large garden area and massive aisles of anything you need for a home project. Bathrooms are in the back, but expect some dirt inside. Customer service was helpful and friendly.”
“Peaceful, well stocked, assistance always available. Very clean. I have been checked out several times buy cashier "Unika" and she always illustrates how much this home Depot store cares about its customers. ??”
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“Ace Hardware does it all with their grills. Between the quality grills offered, preassembly, delivery, hauling away of the old grill, setting up my propane tank, and running a check on the grill, Ace Hardware is a keeper. A special shout out to the professional delivery employees and the overview given of the grill, and all the tips...I can't say enough. Thank you!!”