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“I always look forward to visiting Fluffy’s whenever we’re in Charlottesville. The warm, genuine customer service makes every visit a pleasure. It’s clear they are dedicated to providing healthy treats, and I appreciate their commitment to quality. The store is always clean and well-maintained, which adds to the overall positive experience.
My pup absolutely loves their duck sticks—definitely a highlight of our trips. Highly recommend Fluffy’s for anyone looking for great pet treats and excellent service!”
“I have been shopping here since 2016 and can't imagine where the health of my dogs would be without Natural Pet. There have been times when I would go just to talk through nutrition with Kim and times when I just wanted to snuggle whatever shop pet was in that day. There are always fun monthly events where you can help give back to our community, and the store always has great energy.”
“Love!Both of the times i have relied on Crate and Marrow for their grooming services the staffs were wonderful, done a great job with my puppy and he has always been a great mood afterwards.Crate and Marrow is very catering to your needs ( my dog is super reactive and they made sure to note that down and be careful).Wonderful establishment. 10/10 recommend”
“Carol and her team have done a great job with grooming my chow chow, Bella. Carol met with a Pennsylvania dermatologist right when I first scheduled with Animal Connection. This vet provided Carol with advice on how to restore my dog's damaged coat (Bella was a rescue that had been shaved due to injuries). Carol has taken the time to really help my dog. Since then, my dog comes out of her appointments with beautiful grooming and as a big of a smile as a dog can muster!”
“Top-notch customer service at this location. This one never ceases to to be the best service, Tractor Supply around with also better inventory than others nearby.”
“I wish I could give Carrie, and her beautiful store, 100 stars. Carrie was involved in finding our lost dog. After putting up hundreds of flyers, we got a call from Carrie who put together a person who was buying a leash for a dog they found, with us, the desperately searching, heartbroken dog owners. Although a reward was offered, Carrie refused it. While we were in her store, we noticed how welcoming and well-stocked it was, and what great items she carries. It is a great place to find whatever you need for your furbabies. Thanks' to Carrie, we were able to enjoy the holidays with Teddy, instead of anguishing over what might have happened to him. Carrie is an angel. Shop in her store!”
“I had a great experience with Happy Tails. Kristen (Krissy) the groomer did exactly what I asked her to do for my 1 year old Peekapoo Rufus. I give them a 10 Star.”
“Managed to find a couple of items in here that came in handy in my garden. Found the employees to be pretty helpful as well. They did not have a couple of garden tools I was looking for, but overall, seemed like a well-run store.”
“I love the staff here! I love that they are a no-kill facility and will transport animals in from kill facilities! They are knowledgeable, friendly, and dedicated! Please volunteer! Please donate! Please foster!”
“They could not been nicer my smallest yorkie is difficult to groom - he snapped at them but they gently persistent and got it done. My other 3 are easyThey looked nice after they were done . The nails are a great length and smooth- they had gotten really long. I wish they had scented shampoo so they smell clean longer.”
“The day before Thanksgiving in the evening we were so impressed with the young lady that was feeding the critters. Specifically she was feeding the lizards, scorpion... And so was spraying down the reptile tanks. She not only allowed my daughter, husband and myself to watch but she explained everything she was doing and my daughter got some valuable information. She was also at the register when it was time to leave and she was so very nice, helpful and professional! I've always had positive experiences when I go into this PetSmart that's near Merchant Rd. at the new 5th street station in Charlottesville VA but this young lady went way above and beyond for me and my family.”
“My dog Lucy just got groomed today by Frannie and she did a phenomenal job. Lucy got the schnauzer hair cut and Frannie made her look red carpet ready. I can tell that she took her time and took care of Lucy with the upmost kindness. I can't wait to book Lucy for her next grooming with Frannie!! Thank you so much!!”
“Most of the dubia roach are dead or dying in package and all the crickets are dead it was a Saturday when I was there saleswoman said they get them in middle of the week but they still shouldn't be dead in a few days”
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“This is a very great place to get your pets from! Me n my fiance love the customer service that they have here, highly recommend to anyone looking for pets or supplies for your pets. They don't try to sell you thing that you don't really need!”