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“Needed to prequalify for an auto loan so I met with Kathy Scott in the morning and by the end of the day she had called me with our qualification details. She's been helpful through the entire process and always responds to my emails timely. I'm so happy to be able to walk into the branch and get help whenever I need it. Highly recommend working with Kathy.”
“My experience at Call Federal is always positive, no matter which branch I visit. I primarily visit the Mayland Court location now, and previously was a regular at the Hancock Village location. All the employees are quick to respond with a smile, are very knowledgeable and helpful!”
“We recently moved our banking to C & F on our attorney’s recommendation of their trust management. The customer service and friendliness at both the Patterson Ave. and Lauderdale branches was refreshing. During my first visit to the West Broad branch today, I was just as pleased with the experience. We look forward to all our future C & F banking.”
“Roman L. opened up my Business Account for me and assists me whenever I have banking needs! He has been a real life saver for me and my family. He always goes above and beyond to assist me with financial needs and goals. I am so thankful for his patience, help and expertise!”
“I must say, This location is the best. Ms.Rolanda and Rosa are amazing. If details are needed I would disclose and in return they should get a promotion. I really appreciate the help and advice you both gave me in my time of need. Thank You both so much!”
“I had a lot of issues trying to refinance my car until I got with Stephen Richardson, he was beyond helpful and cordial and got everything straightened out for me. Definitely go to him if you’re having issues at the bank”
“Extremely helpful employees! I am new to financial business as a young adult, and just recently learned that not all ATMs take coins. Payton was extremely helpful. I did need a bit of additional help after jamming the ATM, but the person I spoke to over the phone was able to help me very efficiently! I feel very comfortable in my choice of financial institutions!”
Open 24 hours
7801 W Broad St, Henrico
Banks
“I dont know why everyone giving 1 star to this places they really having a good customer service, they always nice !.This is the best wells fargo branch i have been in.”
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“Jennifer G at Dixon Powers Dr helped us a lot. She listened to us and got us a better rate on my truck. It saved us a lot of money. Thank you Jennifer G for being nice and being there to help. She is the BEST”