Batteries Plus in Richmond, VA offers a wide range of products and services. The store carries thousands of batteries, light bulbs, and smart home products like smart light bulbs, plugs, and cameras. They also provide cell phone repair services, including screen repairs and battery replacements for all major brands. Customers can make appointments for Samsung or iPhone repairs. The store performs free car battery replacements on most vehicles and offers key fob programming and auto key cutting. Business customers can set up accounts for volume pricing and quick local delivery. Customers praise the courteous and helpful staff, highlighting excellent service both in-store and over the phone. Staff members are knowledgeable, quick to assist, and provide solutions without upselling. The store's team is especially helpful in finding the right products, such as batteries for medical beds and unusual car models. Many reviewers mention the fast installation of car batteries and the overall positive experience with staff members. Despite some past complaints, recent reviews show a significant improvement in customer service and satisfaction. Overall, Batteries Plus is appreciated for its great service, knowledgeable staff, competitive prices, and wide selection of batteries, bulbs, and smart home items.
They have so many great batteries to choose from as well as installation services that the staff is so busy you will have to wait 20 or 30 minutes to pick up an order
June 2025
Amazing service above and BEYOND!! Will always be a loyal customer at this location.
February 2025
Staff was courteous and prompt w online order . I ordered wrong terminal type and technician switched out with no problem. First time using Battery+ and was pleasantly surprised. Old reviews complained about the customer service, but they were very helpful and nice
