F&M Bank's Cross Keys location in Harrisonburg is noted for its friendly, professional, and knowledgeable team that provides outstanding service. Customers describe a welcoming, small-town community feel where people know you and your business, offering individual attention and support. The bank receives high praise for its prompt and reliable assistance with a wide range of needs, from business accounts and wires to lines of credit and everyday banking. Many reviewers highlight specific positive experiences, recommending the bank especially for business needs and over larger institutions. The employees are consistently described as efficient, kind, patient, and extremely helpful, whether dealing with matters in person or over the phone. The convenient location off Rt. 33 serves customers from Harrisonburg and nearby areas. Overall, customers report having never had a bad experience, feeling treated like family, and highly recommend this branch for both personal and business banking.
Great help from Paige to get foreign currency. Everyone is always so patient and answering any questions. Really like banking at F&M
October 2023
I've always had professional assistance, maybe once I became concern there we was down, sounded strange. Otherwise there a good community aside from my branching.
December 2022
Katlyn was amazing at helping us set up our business account. I even had to leave to pick up my son and she had everything ready when we walked in the door so we were in and out! Definitely recommend for your business needs
