“When I miss my delivery and I needed my heart meds asap the pharmacist sent a Uber eats driver to bring me my meds on a Saturday when they didn’t have to there delivery days are the weekdays so yes they really do care about your health and wellbeing they have a customer in me for life everyone deserves this type of care and courtesy thank you .”
“Ordered pictures from their website, and went into the store to pick them up. They came out perfect. I was using them to place on my daughter's 43rd birthday cakes.”
“Always excellent support! Anytime there has ever been an issue with their automated system, a real pharmacist immediately reaches out by phone call to resolve the problem. Bonus: Drive-up line moves quickly.”
9AM - 1:30PM 2 - 6PM
401 E Mercury Blvd, Hampton“My go to CVS! Get the CVS ExtraCare card and you will save SO MUCH! Especially great for parents with babies. I was able to utilize sales and stock up on diapers in advance. I can usually find what I am looking for, sometimes stock is low. Customer service is good, I feel welcomed when I arrive and any questions are generally answered. Their pharmacy is my favorite, their staff is so friendly and hard working.”
2 - 6PM 10AM - 1:30PM
5001 Holt Ave, Hampton“I just received my second dose of the shingles vaccine at CVS in Hampton at Target. Joyce did an outstanding job of administering the shot. What a game changer! I barely felt any prick on my skin at all! Ask for Joyce if you need to receive a shot! She is outstanding!!”
“I was helped by Danny my last visit. She is professional & had me in out! I never have any issues at this location. My orders are always ready fast, the staff there are great and have good customer service.”
“The staff are always friendly and helpful and my prescriptions are always filled immediately, more often than not they're ready the same day I request the refill.”
“CVS is a place to be” love shopping in there I feel at home and comfortable ??? East mercury blvd hampton Va “ shout out to all the morning shift teams “ you guys are awesome…”
“Please don’t ever close this store!!!! The associates are so friendly and my prescriptions are always in stock. I live in the neighborhood and this store very much feels like “the neighborhood shop”. We love our Kecoughtan Rite Aid!”
“Went in to get my passport picture taken. Store clerk was very polite. Not sure why everyone was checking out in photo, rather at the front counter. That would be my only complaint, as the clerk was constantly interrupted, ringing customers out, which made my simple task way longer than it should have been.”
8AM - 10PM
401 E Mercury Blvd, Hampton“CVS is a place to be” love shopping in there I feel at home and comfortable East mercury blvd hampton Va “ shout out to all the morning shift teams “ you guys are awesome…”
“Was sent here on an Uber order after another Walgreens refused to help me locate some items. This store was the polar opposite of that one (I left a review, it’s one that is very close by). The employees did not call me rude for politely asking for help locating some items, and helped me locate them. Thank you Walgreens on mercury. Excellent store, excellent employees excellent customer service.”
“There is never a long line to pick up my medications unlike when I have to pick up my medications at Walgreens on Mercury Blvd. I am going to see if I can get all of my medications switched back to Rite aid. I only use Walgreens because of my insurance.”
“The woman at the pharmacy with the long blonde ponytail is always so nice! I've never had any issues picking up prescriptions and love that they have a drive-through. I've gotten multiple vaccinations at this location, and it's always been quick and easy.”
1:30 - 6PM 9AM - 1PM
1050 W Mercury Blvd, Hampton“The Hampton pharmacist and techs have been such a blessing to my mom this Christmas time. She ran out of her medicine that she really needed and doctor had neglected to put refills in at my mom's appointment in November. Doctor took week of Christmas off so we couldn't get a refill. The sweet pharmacist gave me enough to last til the Monday after Christmas when we could get a new script. I was so grateful! Wonderful way to take care of your customers! Thank you!!!”
7AM - 12AM
2315 W Mercury Blvd, Hampton“Always a pleasant experience at CVS Pharmacy. The drive-thru line can be a bit long but that's expected on busy days.However, the line moves relatively quickly. All of the pharmacy techs are always nice to me.”
“I'm use to shopping at Walgreens and Rite Aids. I went in CVS and the respect I get when I need is is really refreshing, CVS is the ONLY STORE that when you shop, Sometimes on your receipt , you get a
40 0/0 off coupon, that lets you buy ANYTHING ONE SINGLE ITEM IN THE STORE AND GET 40% OFF, I'm hook. I'm stick with CVS Try them and share your experience with me.”
7AM - 12AM
918 W Mercury Blvd, Hampton“Although I do understand that it is difficult to get someone on the phone; when you actually go into the store you quickly began to realize why nobody can answer the phone. There’s always five or six cars in the drive-through, five people waiting to check out, and another 10 people waiting to drop off their prescriptions or complain about how their medication wasn’t filled because their doctor didn’t call it in. Don’t get me wrong, I have had several instances in which I get a little bit frustrated because I know it was called in and I am just there to pick up my medication…. When you take a step back you do realize just how crazy busy it is.
Before I used the other CVS at 2345 W. Mercury and compared to that CVS; this CVS is 233% better.
I would say about 99% of the time the staff is attempting to accommodate or help me figure out how to get the prescription filled if there is a problem and when I go in to get it and it’s not ready I typically do not have to wait more than 30 minutes.
Overall, compared to the other CVS pharmacies in the Hampton, Newport News, Yorktown area… I would definitely say this is one of the best ones. And, although I completely understand, there are moments of frustration, just take a look around and you can see why everyone is so overwhelmed. If anything, I blame the CVS corporate office for not giving the workers, the tools, professional staff, and resources needed to do the best job they could possibly do. So maybe the changes need to come from the top of the organization before people stop using their services all together.….. just saying.”
“Had exactly what I needed and customer service was excellent. This store used to be open 24 hours and I wish they still were. I'm not sure what time they close but I wish they were still open all night because it was always so convenient.”
“Yet I've been going to them for years. They're very careful and consistent. Always ask and answer questions that need to be asked and answered. Please be gracious to these folks ! Yes, they might be short staffed but these days who isn't ? Please slow down, be gracious and nice to these caring folks who are serving y'all ! Tom, the pharmacist, is very caring as most I've encountered there are ! Signed, your grateful patient. Thank you !”
“Just moved to Hampton from Pennsylvania.
I have never been treated with the utmost kind and willing to assist employees of a grocery store in my life! From Larry who went out of his way to assist me in locating an item and offering to help put groceries in my car when he was getting carts from the lot. To Jaydah who is such a sweet and kind cashier ,and Kevin who helped me with my cart to my car.
Those employees are exceptional and need to be recognized by the company for their outstanding acts of kindness towards the customer! Thank - you very much”