“Great job as good as my home store in Indiana. The work was done quickly efficiently and with personal care. Even if you are away from home this will feel like you own home store and crew.
Good job jiffy lube Mercury Blvd Hampton VA”
“My 1st time at this establishment today. Highly recommend. Oil change completed in 10 mins. They also topped all fluid and added air in tires and washed windshield. Very courteous and professional. They had a $20 off special for oil changes. Need a quick oil change, go to this place.”
“The head greeter and check-in person was very friendly personable and amazing. The rest of the staff was friendly and did a fantastic job changing my oil and rotating my tires!”
“We brought our Traverse in because our rear A/C was not working. In the end it ended up being a module they had to order and then get it reprogramed. It seemed like the issue was something that isn't common and instead of giving up they went line by line and sounded like they called around to make sure they got the right part. During the time it was in the shop H & H would always call us with new developments and ask us what we would like to do and gave us their honest opinion. The price was very fair while the workmanship was beyond great. If you ever need any HVAC work done on your vehicle this is the place to go. I know its become our go to for HVAC work on our cars and we will be recommending it to anyone that asks.”
“I Know NOTHING about cars and got totally ripped off at take five last time. I explained to Matthew my hesitation and I’m gonna tell you this young man made me feel super at ease and explained to me what was going on and why and what to look for and helped me to understand. That to me is so important. He did not upsell me today but he did gain a client for life as long as he’s there and I will be back to get the recommended services! Thank you Matthew and the rest of the team helping I didn’t get to see! You have no clue how much yall eased this ladies anxiety!”
“I brought my vehicle in for new tires, an alignment, and an oil change. The manager was very friendly and professional. She helped me select the best tires for my vehicle for the price range I was looking to fit into. The mechanic who worked on my vehicle was very thorough and did great work. When I picked up my vehicle, they both briefed me on other maintenance my car would require in the near future. Both of them worked above and beyond what was required to get the work done in time for me to pick up on the same evening I dropped it off. I've been to a few Tire Choice locations in the past, but this team has earned my loyalty.”
“I have been bringing my vehicle to Tune Up Plus for years. I have always had excellent service and Angel at the front desk is awesome, kind and very knowledgeable as to what’s needed to keep my car up and running properly. They will have my business for life.”
“First let me say I didn't read past reviews before choosing Tire Choice Auto Service. Two months ago I had a strange problem when I was adding air to a tire after the weather temperature changed. Instead of adding air the pump malfunctioned and almost completely deflated my tire. Rather than risk another filling station pump I googled for a tire shop just in case I needed additional assistance. Tire Choice on E. Pembroke was top of the list. I limped in and went to the counter to explain my issue. The manager I believe Jackie had me pull up to the bay and she checked and inflated the tire double checked the valve stem said it must have been a faulty air pump. And no charge for the "rescue" service. Two weeks ago I was hearing noise from the front end, everyone including google had an opinion of what it might be. Well I knew I wanted a tire rotation to get better wear on the tires. So I made an appointment with Tire Choice for a Saturday morning. I pulled in a few minutes early turned over my keys and was told likely 90 minutes. 4 wheel balance, rotation, test drive to see if they could isolate the noise I was hearing.
I walked down the street to the Buckroe Coffee Co. "see my review" after a relaxing 90 minutes my car was ready. No sound was heard by the technicians. Isn't that always the way? And for a super reasonable price I was on my way. And... I don't hear the noise!
As I said at the beginning I didn't read the past reviews and if I had, I would've probably gone somewhere else. But not everyone gets to have the same experience every day and situation is different. Things happen and I find that if you try most businesses will do the best they can to satisfy their customers. Thanks to everyone at Tire Choice E. Pembroke Ave. I would give you more than 5 stars if google allowed. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“Jamie's customer service is top notch! I experienced a really shitty day, yesterday (10/23/24) my tire was pierced by something in the tunnel and I was broke down for hours! I called Jamie's store and she immediately ordered me a new tire and replaced it all in one day! She went above and beyond for me and my daughter. I'm so grateful for her and her mechanic!”
“Travis was very knowledgeable and transparent. As I prepare to leave the shop today, and recommend my mother to come here if she has future needs, I am confident that she will be in great hands. Thank you for such a wonderful experience today.”